From the announcement of the Phuket Provincial Order No. 4202/2564 regarding raising the screening measures for travel into Phuket on 29 July 64 in order to enhance the surveillance and prevention of disease in accordance with the said order, the company Bangkok Airways Public Company Limited or Bangkok Airways Therefore, it is necessary to announce the temporary suspension of service on the route Samui – Phuket (round trip). From 3 Aug. 64 onwards until the change is announced.
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From August 1, 64 onwards, the airline has flights that are still operating as usual. Under the highest hygienic safety measures, such as flights on the route Bangkok – Samui (round trip) only flights that support passengers that connect to the machine from abroad to fly with ATR planes The service operates 2 flights per day, and the Samui-Singapore (round-trip) route is operated by Airbus 319 aircraft, serving 3 flights per week. (Only Monday, Thursday and Sunday), which is a flight related to the Samui Plus Model project.
Passengers affected by the suspension of the said flights Able to change itinerary The fee for ticket change will be waived. or can request a refund of the ticket as a Travel Voucher to use to purchase the airline’s ticket for the next trip by giving at least 24 hours notice before departure time Check the website for more details. www.bangkokair.com/travel-voucher Conditions are as specified by the company.
In the case of requesting to postpone travel without specifying a new travel date (Open ticket), passengers can request via the form 24 hours before the scheduled departure by the airline. will be based on the date of filling out the form from the passenger and provide care in order fill out the form through https://forms.office.com/r/WjcEEfQX2L
Passengers can contact the airline. through various channels as follows:
– Customer Service Center (Call Center) Call 1771 or 02-270-6699 from 08.00-20.00
– PG Live Chat: https://bit.ly/PGLiveChatTH
– Email: [email protected]
Passengers who issue tickets through a dealer Please contact your dealer.
However, the airline recommends passengers to check the announcement. Orders and requirements of the province or destination city that wants to travel in and out before every trip from various relevant agencies such as
– Center for Management of the Epidemic of Coronavirus Disease 2019, Ministry of Interior (MCU)
– Airport of Thailand (AOT) www.airportthai.co.th/th/
– Department of Airports www.facebook.com/DepartmentOfAirports/
The company apologizes for any inconvenience caused. and still adhere to the service with regard to safety And the hygiene of passengers and staff is important. and implement measures to monitor and prevent the spread of COVID-19 continually strictly