In addition to the fact that some mobile phones using Exynos processors cannot be played, Blizzard Entertainment has also decided to cancel the launch of “Diablo Immortal” in the Netherlands and Belgium, because these two countries have legislated in 2018 to prohibit the appearance of lottery in the game. The mechanism, especially the lottery in exchange for money transactions, is regarded as gambling behavior, so it cannot be directly provided in these two countries and regions with the existing design.
Just after the “Diablo Immortal” was opened to play in various regions, some players using Samsung mobile phones reported that there were technical problems, including the texture maps in the game could not be loaded normally.
Blizzard Entertainment quickly responded to the Reddit forum reaction content, confirming that certain Samsung phones using Exynos processors may face such problems, so the current solution will temporarily restrict these Samsung phones from downloading games, which is expected to be released as soon as possible. Reopen the download after completing the repair.
Currently affected models include old flagship phones such as Galaxy S10 series and Galaxy Note 10 series. In addition, some users of Galaxy S22 series have reported the same problem, and mid-range phones such as Galaxy A51 5G also have similar problems. Similar problems have not been reported in Qualcomm processor version design models.
In addition to the fact that some mobile phones using Exynos processors cannot be played, Blizzard Entertainment has also decided to cancel the launch of “Diablo Immortal” in the Netherlands and Belgium, because these two countries have legislated in 2018 to prohibit the appearance of lottery in the game. The mechanism, especially the lottery in exchange for money transactions, is regarded as gambling behavior, so it cannot be directly provided in these two countries and regions with the existing design.
