“I can’t stay without a caregiver” Barrier-free room, hotel apologizes to disabled people who were refused accommodation

There was a problem when a disabled person who reserved a barrier-free room was refused accommodation by the hotel, saying, “I can’t stay without a caregiver.” The management headquarters apologized, saying, “It was a wrong response.” From next fiscal year, private companies will be obliged to provide reasonable accommodation for people with disabilities, and there is an increasing demand for appropriate measures.

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