When sending an iPhone for repair, in order to save money, many people will look for an imitation repair shop, but they will definitely worry about the repair ability of the shop, the quality of the parts used, etc. Dingwei Digital is an independent repair center. There are branches in Taipei and Taichung, which are different from other third-party repair centers. When sending for repairs, you can choose to use original or auxiliary factory parts for repair. Not only can you choose the best repair method according to your budget at any time, since you can use Apple’s original repair Factory parts, which represent a certain quality of repairs, can be completely assured, and more importantly, most iPhone repairs can be obtained almost the same day, and the speed is very fast. This time, we will send an iPhone XS with a faulty Face ID for repair, and record the whole process to share with you.
Dingwei Digital Whole Taiwan Store Inquiry
What is an IRP Independent Repair Center
In the past, there were only two types of iPhone repairs: “original authorized repair centers” and “third-party private repair centers”. The former only had original parts, and the repair price was relatively expensive, while the latter only had accessory parts. As mentioned at the beginning of the article, many people worry about repairs and parts quality, and the IRP independent repair center is Apple’s new solution that can provide “original parts and sub-factory parts” at the same time. You can choose to use “original parts” or “auxiliary parts”. And this has several benefits:
- More flexible choices, you can adjust according to your budget at any time
- Since the original parts are available, it means that the technicians have a certain repair quality, which is more trustworthy than the general third-party private repair center
- If you choose original parts, you will use Apple’s diagnostic tools. After repairing, you can also check the repair record on the official website and iPhone.
- Most of the iPhone hardware can be repaired (the motherboard is also OK). The original authorized repair center can only repair a small part of the hardware such as the battery, screen, and rear camera. Others can only be paid for a new phone.
- Faster repairs, unlike the long wait at the original authorized repair center
At present, there are about three independent IRP repair centers on the market, and Dingwei Digital is one of the repair centers that has obtained an IRP.
Maintenance services provided by Dingwei Digital
The Apple products that Dingwei Digital provides repairs include “iPhone”, “iPad”, “MacBook” and “Apple Watch”. Each product repair item is different. Only the iPhone part is sorted here. Other products can click me to jump. Go to the official website to check:
- abnormal signal
- camera malfunction
- Speaker is silent
- Can’t charge
- can’t shake
- battery replacement
- broken screen
- The earpiece is broken
- Face ID
The above are the more common hardware failures of iPhone. If you encounter other problems, you can actually send them to the scene and let them help you evaluate them.
During the repair of the iPhone XS this time, I also saw several groups of customers come in for repairs. I have observed that if the customers are not sure whether there is a problem with the hardware, the store staff will patiently listen to the use situation first, and then judge or quickly test. Is it a real hardware failure, or is it just a problem with usage or software, if it is the latter, they will give some advice, and will not force or sell it to be repaired, which is very good.
Dingwei digital replacement Face ID actual experience sharing
Dingwei Digital currently has branches in Taipei and Taichung. The one we sent for repairs this time is the Xinyi store in Taipei, which is just next to Yongchun Station of the MRT. It takes about two or three minutes to walk there. The transportation is very convenient:
There are currently three in Taipei, Taipei Xinyi, Taipei Zhongshan, and Xinbei Banqiao. Because they are IRP independent repair centers, they can be found on Apple’s official website. It can be seen that they can be repaired with complete confidence:
Dingwei Digital will also launch special promotions from time to time. Currently, there are three discounts in the Xinyi store in Taipei, including shopping gold, maintenance fees, and lottery coupons. You can also get additional discounts by paying cash for repairing various hardware (this store can pay by credit card). ), the promotions of each store may not be the same, so it is still based on what you see at the scene:
Before sending for repair, you will first fill in personal information:
Then the store staff will conduct a series of software, hardware and appearance inspections. On the one hand, they can confirm whether there are other problems with the iPhone, and on the other hand, they can also protect both parties, which is very good. This is also what many people worry about when they send it to a third-party repair center for repair. After the repair, there are problems in other places, resulting in some disputes. Dingwei digital repair will let both parties understand the entire situation of this iPhone, which can effectively avoid:
Since it is an independent repair center, it will of course use the built-in diagnostic tool of iOS for testing:
Sure enough, the Face ID failure was detected, and the “Face ID and password” function in the settings could not be enabled at all. In addition, the battery health of this iPhone XS is actually lower than 80%, and the battery life is not so good, so this time it is also repaired:
Then continue to detect the hardware, even the camera focus, recording, earphone sound will be measured, really very careful:
The exterior is the same, every detail is carefully looked at, our iPhone XS is well preserved so the exterior is not scratched or bumped:
After everything is ok, you will get a repair order, and you can bring this one to exchange after the repair. The Face ID and battery we repaired this time use Apple’s original parts, so the repair price is slightly higher. If the battery is selected from the sub-factory parts, it will be much cheaper, but the Face ID currently only has original parts:
Then enter the maintenance phase. There will be a video recorder above the maintenance area of Dingwei digital technicians. During maintenance, it will continue to record until the maintenance is completed. When any situation occurs, there will be a video recorder for checking:
First of all, of course, disassemble the iPhone. From this side, you can see that the technicians of Dingwei Digital are very professional, and they are very skilled in every step. They disassembled in less than a few seconds:
Use a suction cup to separate the screen from the back cover. All the removed screws and small parts will also be placed on the black cushion on the upper right to avoid loss:
Then you can see the internal hardware and battery:
Before removing the internal hardware, they will use an ammeter to test the motherboard for leakage to ensure safety:
After confirming that the motherboard is not leaking, first remove the old waterproof glue around it, and then attach a new one after the repair:
On the right is the original parts of the Face ID module to be replaced this time. In the past, Face ID could not be repaired alone, and had to be replaced with a new one, so the price was very expensive, but now Apple finally provides original parts, so when your iPhone (or old iPhone) Face ID fails in the future, you can only Repair this part:
The internal battery is glued, so you need to use a hot air gun to blow on the back of the iPhone before removing it to soften the glue inside:
The battery can be removed slowly:
Then remove the glue inside as well, after which the new one will be attached as well:
After the glue is removed, they will clean it up very carefully, like blowing out the residue with an air gun:
Also use a cotton swab to clean, really careful care:
Finally, the key point is to remove the original old Face ID module. The technicians are very careful and skilled in each step. If there is a part that cannot be removed, they will first observe where it is stuck, and it will not be hard at all. Take, deadlift:
On the left is the broken old Face ID, and on the right is the new Face ID original parts:
Install the new Face ID module:
This completes the replacement, and it only takes about 30 minutes, which is much faster than I thought:
Then add the new waterproof glue:
And tear off the outer strip, the waterproof glue is also a precise positioning:
The battery part is the same, with new glue:
Put all the parts back together and the battery sticks inside the back cover again:
The whole repair and replacement process is over. After the back cover and the screen are closed, the technicians will carefully clean the entire appearance, even the speaker holes, to avoid any debris from getting stuck.
The entire repair process only took about 30 to 60 minutes, and the parts we replaced this time are all original Apple, so we will use Apple’s inspection and verification system to run it again, which takes a lot of time. If you use the auxiliary factory, then the repair is completed. For the battery repaired, you can pick up the machine in 30 minutes at the fastest.
I have to say that the Dingwei digital IRP independent repair center is really fast. In my case, if it is sent to the “Apple Store” or “original authorized repair center” for repair, it is impossible to get it on the same day. The ID has to wait more than a day, which is very inconvenient for people who only have a mobile phone at hand. However, before sending for repair, it is recommended to call the store to make an appointment or ask, because sometimes the parts are used up, which requires waiting for new parts to arrive before repairing.
The message “Face ID cannot be enabled on this iPhone” appears when Apple has not verified it:
The new original battery is also, there is an unverifiable message, and the maximum capacity cannot be found:
It takes 30~60 minutes to wait for this test and verification. I didn’t expect it to take so long. It can be seen that Apple’s verification is really rigorous and careful, so the Face ID + battery repair time will take about 2~3 hours. The official authorization ratio is still very short:
In fact, you can walk around the neighborhood during the waiting time, and it goes without saying that you have to wait inside. The Xinyi branch in Taipei offers a glass of water for guests to enjoy, but it is not currently available during the epidemic prevention period. It should be available again after the opening:
After verification, Face ID can be used as expected! Finally, you don’t have to work hard to unlock the password:
The measured face unlock is also successful, and the speed is very fast:
The battery health can also be queried normally. Before, there was only 7x% left, and now it is full of 100%:
There are also parts and maintenance records in this machine. The battery is an original Apple part, and the secondary factory battery will not have this record:
Before completing the repair and delivering the iPhone, the store staff will run the test process of each function again, so that we can make sure that everything is normal, just like when we first brought it. This is really reassuring, especially for elders who don’t know much about iPhone. people, don’t have to be afraid of taking it back and suddenly which side is broken:
Dingwei Digital will provide a 180-day warranty after repairs:
There are also related warranty instructions on the repair order, you can take a closer look:
If you choose to repair original parts, the repair status can be checked on Apple’s official website, just like going to the “Apple Store” and “Original Authorized Repair Center”:
in conclusion
After the whole repair, Dingwei Digital is very satisfied in all aspects! At the beginning and after the repair delivery, a complete functional test will be carried out in front of you, which makes people very reassuring. The maintenance professionalism of the technicians is also quite high. Not only will the whole process be recorded, but every step is very skilled and careful, and every step will be carefully taken care of. Taiwan send the product for repair. More importantly, the repair speed is very fast. You can get the iPhone on the same day unless you have special circumstances. Even if you really need to put it on the next day, Dingwei Digital will provide a spare phone for use, so you don’t have to worry about what to do if you don’t have a mobile phone. Of course, there is also the advantage of an IRP independent repair center. You can choose to use original or auxiliary parts, or even mix and match. It is very flexible and recommended to everyone.
Dingwei Digital Whole Taiwan Store Inquiry
What are the strengths of Dingwei Digital?
Finally, I will also summarize what I think Dingwei’s digital advantages are:
- IRP also provides original and auxiliary parts selection
- All functions will be tested in front of the customer before and after the repair to protect both parties
- Full video repair process
- Repairs are fast and can be delivered almost the same day
- A wide range of repairs, many hardware that the original authorized repair center cannot repair, this one can repair
- Using original parts, records can be found on the iPhone and Apple’s official website
- For those who cannot go to the store, there is also a pick-up service
- Will evaluate the customer’s iPhone condition first, non-hardware issues will not force a repair
The current iPhone battery repair price list can also be found on the official website:
The screen panel and battery are also divided into two warranty plans:
