Krungsri Bank explanation about the person who is sucked from Kept account, lost more than 300,000 baht, successfully talked to the victim Confirmed that the system is not hacked. But the customer does the transaction alone. In addition, the bank has already frozen the account. Everything was done according to the established rules. Reiterate that the app is safe. And has taken full assistance to the damaged customers.
Kept was hacked out by himself.
Previously, there was hot news about the Kept Krungsri Bank app. where the victim found an email notification that There is a login app on your own mobile phone. and then changed the transfer limit to 460,000 baht before transferring money to 2 other accounts, starting transfers from 1 am to almost 4 am in total, causing damage of more than 3 hundred thousand baht.
When I called the bank, I was told that the account could not be frozen. Inform the police, take the Garuda book and contact the destination bank yourself.
Original post content
“Review of the Kept app not collecting, from over 300,000 waking up in the middle of the night to 17,000, now the whole body remains over 6,000 baht because the Kept app is frozen.
never used the app This is a financial transaction because time will pay anything in a lump sum. Will transfer to another bank
At 1-4 am, there is a notification in the post that we log in from the Kept app on our mobile phone. And transfer it to 2 accounts and change the transfer limit from 1 hundred thousand per day to 460,000 baht
The first item that started transmitting was 1.18 am until almost 4 am
On calling Krungsri Krungsri said that the destination account cannot be frozen because it is not a savings account and does not have a passport book. Contact the police station, take the Garuda certificate and contact the destination bank yourself.
When we got to the police station, the police, the inspector general, investigated and took our phones and talked to us if the bank officials knew that on the 17th of the past, a law was published that could freeze accounts 72 hours before . seal.. Garuda Kept and Krungsri officials keep confirming that we must get Garuda’s book and present a case to the destination bank itself. to freeze the account until the policemen shook their heads
The policeman said since you know where the money is going, you can freeze it. The officials are still confirming the same.
From people who intend to keep money in In order to get interest at least Ask for holidays.
Please share.
Most recently, the bank officer who received the new story Called since morning Not having to get a guarantee for Garuda for 72 hours and help coordinate various tasks to continue calling and reporting results throughout
1:58 pm I already sent the note to the bank. Waiting for the head office to present the matter according to law.”
In the comments, the victim also gave additional information date of incident He did not press the link, filled any information and did not receive the OTP code sent to his mobile. And speaking to the first employee, I was told that the account could not be frozen, the police station had to issue documents only.
Krungsri explained
Krungsri came out today to explain the issue that has happened. by successfully calling the victims to talk and understand each other he concluded thatUsers are those who conduct transactions themselves. The operation of the system does not take place as it is misunderstood.
As for the bank, it refused to freeze that account. A misunderstanding The bank has coordinated with relevant agencies to stop the transaction. Don’t have to wait for official documents in any way. and advised the victim to file a complaint with the investigating officer that everything is in accordance with legal procedures
Source: Krungsri, Teerapat Rattanisakul
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