NBTC adopts PDPA law to help protect data

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NBTC adopts PDPA law to help protect data, leading to SCAM problems Cyber ​​police pointed out that the law has no retroactive effect Recommend the Office of Personal Data to set up online complaints for the public to access while the people themselves have to record their consent documents as evidence every time

Ms. Phirongrong Ramsut, Broadcasting Committee television business And the National Telecommunications Commission (NBTC) said at the NBTC Public Forum No. 1/2565, “PDPA Law and the New Dimension of SCAM Problem Management” that Thailand has used the world’s number one online service product. online shopping The use of Facebook ranks 8th in the world, the number of users is 58.3 million, having the law now. when the information has been dropped much earlier How to create understanding with people All sectors must help each other. This law mainly helps with data leaks, but other larger matters need to be asked by mobile operators under the supervision of the NBTC. The solution is to set up a team to work together. because it has to work in multiple dimensions


Prawit Leesathaphonwongsa, chairman of the Consumer Protection Subcommittee on Telecommunications, said that when information is leaked, this law can help. But when the data is analyzed create a hoax This law cannot As the cost of technology is lower and more scammers are expected, the future of scams is expected to come in the form of more realistic video calls. However, the law is believed to help raise awareness of the information. that it should not be easily let go The NBTC will also certify the real number to let the public know whether it is a real number or a fake, which is in the process of opening a public hearing forum. It is of the view that when this law punishes offenders, they must be monitored, just like the medical profession where repeat offenders must be removed from the profession. Therefore, this law requires a highly specialized expert to supervise it.

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On Mr. Suthisak Tantayothin, Deputy Secretary-General of the NBTC. said the NBTC was amending the law Measures to protect the rights of telecommunications service users in relation to personal data right to privacy and freedom of communication to be in line with the Personal Data Protection Act Which is currently awaiting to join the sub-committee before submitting to the NBTC and open for public hearing, expected to be completed within the third quarter of this year.


Pol Maj Gen Niwet Aphawasin, the Chief of Technology Crime Investigation and Analysis (AOT), said that when there is a law to protect personal information Make companies or people who want to steal information aware and afraid of wrongdoing. The data collector must have a duty to maintain the data. The seller is wrong. People who are responsible for controlling information are more careful. This mechanism would be a good place to start. do not leak information But there are no penalties for the buyer and the misuse of the information. So it’s the weakness of the law. and the law still needs to be interpreted or there is another child law However, the Office of Personal Data Protection is requested to open up an online complaint channel for the public in order to be a data collection center and continue to search for the wrong person.

However, the SCAM problem will continue to arise because the information leaked before the debt law does not apply retroactively. In order to solve the problem in the whole system, it must consist of many factors. Starting from the people who can do it is The backup number must be used separately from the number used for online transactions in providing personal information. Should keep a history of consenting to information every time applying for any service as evidence and information for investigation and if there is a strange number, try calling back to verify the identity of the caller. While the NBTC and mobile operators must have a way to determine which numbers are real and bad numbers by saying it as a voice before hearing the voice of the other person on the line. Banks, on the other hand, should address the issue of horse accounts by blocking people with horse accounts from all online banking. Only normal transactions are left at the bank. To prevent people who hold money transfer apps from abroad, transfer people’s money. And will help prevent the emergence of horse accounts. Importantly, there should be publicity through SMS to the public.

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while Mr. Athit Suriyawongkul Subcommittee on Telecommunications and Information Technology The Council of Consumer Organizations said the information leading to SCAM has two parts: contact information, namely a mobile phone number, and credible information such as occupation, life insurance, address, etc. Is it possible that the relevant authorities? There will be alerts to the public of data leaks. Private and government sectors are being asked to register for more services. What happens is that asking for personal information has become commonplace. People are not sure which agency is real or criminal people can’t know. and channels to contact various agencies So confused that I can’t tell which channel is real or fake. The Singapore government has a color standard or domain indicating that it belongs to the state. While Thailand uses a variety of domain names, such as registration for vaccinations, there are many real channels for scammers. The standard of doing business requires more personal information. For example, when ordering online, we have to tell you a phone number, making it easier for us to answer strange numbers because we are worried about receiving items. The delivery man was changing pages and changing numbers all the time.

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