ORLANDO, Fla. (FOX 35 ORLANDO) – Cars are double and drivers are camping out as spaces fill up.
It can be one of the busiest airports in the country.
A cellphone video from Uber driver Ernesto Arzeno shows what he says is a typical day of the rideshare lot at the airport.
“Because of everything going on at the airport. I don't want to see it anymore. I do not want to be part of it. It's stress that I don't need, ”he said.
Arzeno says that it takes unnoticed times about this type of transport and double parking cars and illegal parking.
The airport records department told the News Station that up to “3000+ pages” of calls for service could last up to last year.
Fox 35 spoke to Tom Draper, director of airport operations, about all this.
“To be honest with you, I don't know where that number came from. I had to research and find out where it came from. Our staff are always out there patrolling the lot, and I don't know there are so many calls on issues, ”Draper said.
Of the 19 calls from that lot in one month, almost everyone was overcrowded and illegally parked.
Draper says that ticket drivers are not usually because many people are new and transient and they do not know the rules.
Other pockets of the airport are also tormented.
“The airport gets crowded enough with drivers Lyft and Uber and the customers are coming out,” said Andrew Clarke's driver.
Draper says that the rideshare companies expanded the queue for rideshare drivers "so that they could be close to the airport and didn't have to be in that stylistic area."
People in the pickup area of the airport now have this burden.
“You are waiting outside the terminal to enter,” said Clar.
They say something needs to be changed to improve the flow of traffic at and around the airport.
Airport officials say that some of the traffic congestion takes place from travelers who want their journeys too early.
“The pickup area gets busy as the customers get, as soon as they arrive from the plane and get a Wifi signal, they immediately call that vehicle,” Draper said.
It may take some time to go to the pickup area after you mark the tram and get your bags.
“So the driver is out there, and he's parked in the area or he's going around,” Draper said.
Draper says that he wants to focus on education at the airport.
“He is teaching the driver and training the customer without calling until they have their bags and are standing out on the pavement,” he said.
The total number of rides at OIA is 80.
Airport officials say they do not have space to add more or more.
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