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Scanner not working well on Mac, Apple releases fix patch-iPhone Mania

mac scanner error

MacIn the “Image Capture” app, “Preview” app, “Printers and Scanners” preferencesAn error message is displayed when trying to use the scannerOfficially acknowledged by Apple.

Apple offers a temporary solution

MacWhen I try to connect to the scanner and start scanning with,You do not have permission to open the applicationMessage may be displayed, followed by the name of the scanner driver.

The error message states that you should contact your computer or network administrator for assistance, or that your Mac has failed to open a connection to your device.

Mac recommends that you follow these steps to resolve the issue:

  1. Close all open apps.
  2. Choose Go> Go to Folder from the Finder menu bar.
  3. Type / Library / Image Capture / Devices and press Return.
  4. In the window that opens, double-click the app listed in the error message. This is the name of the scanner driver. Nothing happens when I open this app.
  5. Close the window and open the app you were using for scanning. The new scan should be successful. If you scan with another app at a later date and get the same error, repeat the steps below.

Apple’s support page states that a future software update will resolve this issue.

Source: When using the scanner on Mac, “You do not have permission to open the application” is displayed (English) / Apple via MacRumors
(lexi)