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Yongnian Store’s frozen poon choi apologizes and compensates for free food cart noodles at the end of the year. 3 branches in Hong Kong are for dine-in only

Yongnian Store’s frozen poon choi apologizes and compensates for free food cart noodles at the end of the year. 3 branches in Hong Kong are for dine-in only

Yongnianshiduo’s ice-sealed poon choi has become a hot topic recently, because on the winter solstice, customers who ordered Yongnianshiduo’s bon choi posted a photo complaint on Facebook. When they received the Yongnian’s chezai noodles to take out the poon choi, it turned out to be “frozen bon choi.” “The whole dish freezes quickly, and all the ingredients are stained with snowflakes. Yongnian Store responded very quickly this time. It just announced that it apologized. The three branches of Yongnian Cart Noodles in Hong Kong will provide a bowl of dine-in and three-food cart noodles to each person for free at the end of the year!

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Admitting mistakes and dealing with crises sincerely and quickly?

If you have a mistake, you have to admit it, and if you fight it, you will decide. This time, the Yongnianshi reacted quickly, but it was also hard-headed. The attitude of admitting mistakes was sincere, and there was compensation at the same time. It was considered good for dealing with the crisis. Yong Nian Shi Duo issued a statement on facebook to admit his mistake:

“As the end of 2021 is approaching, we are sorry to bring you a cold and unforgettable winter solstice. Thank you for all your encouragement and encouragement messages. We will accept the good and the bad together and review them. After the incident, we The arrangements for the affected guests have been dealt with one by one, and the arrangements and procedures for delivering food have been corrected immediately to ensure that the same thing will not happen again.

Yongnian is a car noodle brand that was born in Hong Kong and originated in Hong Kong. Even if we make mistakes, we still hope that we can make corrections and continue to improve, and give back to the people of Hong Kong. “

永年士多冰封盆菜道歉補償 年尾免費食車仔麵 全港3間分店只限堂食

A customer who ordered Poon Choi from Yongnian Shidu posted a photo complaint on Facebook. When they received the Poon Choi from Yongnian Chazai Noodles, it turned out to be “frozen poon choi.” (Online picture)

Free 3 food cart noodles on December 31

It is of course not enough to admit mistakes. On December 31, 2021, from 6 am to 9 pm, all three branches of Yongnian Che Tsai Noodles will provide a bowl of dine-in food and three kinds of Che Tsai Noodles for free. Bring a little warmth to all Hong Kong people before New Year’s Eve, and hope to send away all the chill of 2021 together with you, and welcome a 2022 that is full of unknowns. The editor of Yongnian is even more humorous. The hashtag wrote: “Don’t worry, the bowl of noodles must be hot.”

永年士多冰封盆菜道歉補償 年尾免費食車仔麵 全港3間分店只限堂食

Yong Nian Shi Duo issued a statement on facebook to admit his mistake. (Screenshot of Facebook)

永年士多冰封盆菜道歉補償 年尾免費食車仔麵 全港3間分店只限堂食

On December 31, 2021, from 6 am to 9 pm, all three branches of Yongnian Che Tsai Noodles in Hong Kong will each provide a bowl of dine-in and three kinds of Che Tsai Noodles for free (Facebook screenshot)

Terms and conditions

  • Free choice of three foods $9 car food, star foods need to make up the difference

  • The event is limited to Yongnian Shi Duolong, Tsim Sha Tsui and Causeway Bay stores only

  • You must show this Facebook post to the store staff to enjoy the offer

  • The event is only valid from 6pm to 9pm on December 31, 2021

  • The event is for dine-in only (the regular price will be refunded for take-out and delivery)

  • Only one bowl per person at a time

  • In case of any disputes, Yongnian Store reserves the right of final decision

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