Ryanair Drops Paper Boarding Passes
- Ryanair is transitioning to a digital-only boarding pass system as part of its broader digital strategy,aiming to streamline passenger check-in and reduce its environmental footprint.
- Ryanair's CEO, Michael O'Leary, acknowledged potential initial difficulties with the new system in an interview with the Independent.
- Passengers who lose their smartphone or experience a battery failure can obtain a free replacement boarding pass at the airport before passing through security.
Ryanair to Phase out Printed Boarding Passes
Table of Contents
Digital Strategy and Environmental Impact
Ryanair is transitioning to a digital-only boarding pass system as part of its broader digital strategy,aiming to streamline passenger check-in and reduce its environmental footprint. the airline anticipates this change will decrease paper waste by 300 tonnes annually, according to a company statement.
App Usage and Initial Challenges
Ryanair’s CEO, Michael O’Leary, acknowledged potential initial difficulties with the new system in an interview with the Independent. Though, he noted that over 80% of Ryanair customers already utilize the Ryanair app.
Assistance for Passengers Without Digital Access
Passengers who lose their smartphone or experience a battery failure can obtain a free replacement boarding pass at the airport before passing through security. if issues arise after security, passenger details will already be available in the Ryanair system for staff assistance.
Mandatory Online Check-In and Fees
Ryanair emphasizes that online check-in remains mandatory for all passengers. Those who disregard online check-in reminders can still receive printed boarding passes at the airport, but will incur a fee ranging from €30 in Spain and €40 in Austria, to €55 in other parts of the European Union and the UK.
Options for Passengers Without Smartphones
passengers without smartphones can receive a paper boarding pass at the airport, provided they have completed pre-registration on the Ryanair website.
