[수사Q] Why is the automatic claim for property damage insurance delayed?

Why on earth do I have to submit documents one by one to receive insurance money? Investigation Q.

In conclusion, the automatic claim service for property insurance that was supposed to be introduced soon is being delayed due to cost conflicts within the relevant industry.

100 million cases of actual loss insurance are filed each year. The current method of requiring patients to submit documents directly to the insurance company is a burden to policyholders. Therefore, it is estimated that more than 250 billion won in insurance money is not claimed each year.

The ‘Simplified Loss Claim Service’ was scheduled to be implemented in October due to the inconvenience of patients and the waste of human resources in hospitals and clinics. However, only about 10 out of 55 companies that have established document transmission systems have expressed their intention to participate, and only 12.8% of hospitals have secured the service.

The amount paid by the Insurance Development Institute, the business entity, is insufficient considering the cost of system maintenance. The system construction companies are of the position that it is obvious that they will suffer losses if they participate rashly. Some are insisting on a fee of 100 won per transmission, but in this case, the insurance industry will have to bear an additional 10 billion won per year. In the end, the innovation of real loss insurance, which is caught in a dilemma, is expected to continue to cause inconvenience to patients.

One question, solved in 60 seconds. Il-Q-Yuk-Gong.