Bouygues Telecom Implements Termination Fees, Hikes Prices on Some Services
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Bouygues Telecom is introducing termination fees for existing B & You customers and increasing prices for other services, moves that could impact subscribers’ wallets and challenge the operator’s image of versatility.
Termination Fees introduced for Existing customers
Starting June 9,2025,existing subscribers to Bouygues Telecom’s B & You plans will face a €5 fee upon termination of their contracts. This policy mirrors one already in place for new customers since April 28. the change affects the three B & You 5G plans that where previously offered without any commitment: 1 GB for €4.99, 40 GB for €8.99, and 200 GB for €9.99.
The introduction of termination fees is a notable shift in a market where flexibility has been a key selling point for “no-commitment” plans. While fixed-line services frequently enough have such fees, wich Bouygues also recently introduced at €69, competitors often reimburse these costs, a practice not currently offered by Bouygues for mobile terminations.
New pricing conditions at Bouygues:
– The multisim goes from € 2 to 4 €
– termination is now paid up to € 5Cold shower for all current subscribers … pic.twitter.com/j2NFvQbqOo
— ROM1 (@fr_rom1) april 30, 2025
Customer Notification and Opt-Out
Affected subscribers are receiving emails titled, “We have information to communicate to you on your mobile offer.” Customers who receive this email have four months to terminate their contracts without incurring the fee,provided they explicitly cite the tariff increase as the reason. This right is protected under article L224-33 of the Consumer Code. However, the waiver is contingent on receiving the email, which some customers have yet to receive.
Additional Price Adjustments
Along with the termination fees, Bouygues Telecom is also testing commissioning fees of €1 for its 1 GB plan.While the operator’s tariff guide indicates potential activation fees of up to €10 for mobile lines,these have not been systematically applied. This practice could change, according to the tariff guide.
Multi-SIM Option Price Increase
subscribers using the multi-SIM option, which allows users to share their mobile data plan across multiple devices, are also seeing price increases. The cost has doubled from €2 to €4 per month for some customers. This change affects even those with 200 GB plans, who previously received this option free of charge.
Competitive Pressures and Customer Response
These changes come as operators face pressure to maintain profitability amid ongoing price wars. This shift in tariff policy, particularly the introduction of termination fees for previously commitment-free mobile plans, may prompt customers to seek option providers before the new fees take affect.
# Bouygues Telecom price Hikes: Your Questions Answered
This article provides a thorough overview of recent price changes at Bouygues Telecom, answering common questions about termination fees, rising costs, and what these changes meen for subscribers.
## What are the main changes Bouygues Telecom is implementing?
Bouygues Telecom is introducing several changes that will affect its B&You subscribers. The most notable are the implementation of termination fees for existing customers and increases in the prices of certain services like the multi-SIM option.
## What are the new termination fees?
Starting June 9, 2025, B&You subscribers will be charged a €5 fee upon terminating their contracts. This applies to the 1 GB (€4.99), 40 GB (€8.99), and 200 GB (€9.99) 5G plans. This policy already applies to new customers since April 28th.
## Why is Bouygues Telecom introducing termination fees?
The introduction of termination fees represents a shift in a market where “no-commitment” plans have been a key selling point. The company aims to maintain profitability in the face of intense competitive pressures within the telecom industry.
## Are there any exceptions to these termination fees?
Yes, affected subscribers will receive an email titled “We have details to communicate to you on your mobile offer.” Those who receive this email have four months to terminate their contracts without the fee, provided they explicitly cite the tariff increase as the reason. This right is protected under Article L224-33 of the Consumer Code.However,this waiver is contingent on receiving the email.
## Are there any other price increases besides termination fees?
Yes, besides termination fees, Bouygues Telecom is also testing commissioning fees of €1 for its 1 GB plan. Also, there has been an increase in the price of the multi-SIM option.
## How much has the multi-SIM option increased in price?
The price of the multi-SIM option has doubled from €2 to €4 per month for some customers, even those with 200 GB plans that previously included this option free of charge.
## What are commissioning fees?
Commissioning fees concern the activation of a new mobile line or the modification of an existing one. Bouygues Telecom is testing a €1 fee on its 1 GB plan. furthermore, according to the operator’s tariff guide, activation fees of up to €10 could potentially be applied for mobile lines.
## What is the impact of these changes on customers?
These changes are expected to impact subscribers’ wallets and challenge the operator’s image of flexibility. The introduction of termination fees on “no-commitment” plans may prompt customers to seek option providers. The price increases on multi-SIM options also add to the overall cost of service.
