AGB for Basel City Tours
- These terms and conditions govern all contracts, bookings, deliveries, and services provided by Läggerli Tours, a service of Acitac AG.
- A contract is established upon oral, written, or electronic booking by the client (including online booking requests or email) and is subsequently confirmed by a written order confirmation...
- Customers are responsible for immediately verifying the accuracy of the order confirmation and invoice upon receipt.Any desired changes must be reported to Läggerli Tours in writing without delay.
Läggerli Tours: Understanding the Terms and Conditions
Table of Contents
- Läggerli Tours: Understanding the Terms and Conditions
- Läggerli Tours: Your Guide to the Terms and Conditions
- What are the Terms and Conditions for Läggerli Tours?
- How is a Contract Formed with Läggerli Tours?
- What is the Importance of the Order Confirmation?
- what Types of Tours Does Läggerli Tours Offer?
- What’s Included in the Scope of Services Provided by Läggerli Tours?
- Does Läggerli Tours Provide Supervision During Tours?
- What Happens If a Tour Is Disrupted or Cancelled?
- How Are Prices Listed and When is Payment Due?
- Payment Methods
- Where Can I Find the Complete Terms and conditions?
General Details
These terms and conditions govern all contracts, bookings, deliveries, and services provided by Läggerli Tours, a service of Acitac AG. Any differing regulations from the customer are considered void unless confirmed in writing by Läggerli Tours.
Contract Formation
A contract is established upon oral, written, or electronic booking by the client (including online booking requests or email) and is subsequently confirmed by a written order confirmation from Läggerli Tours. These general terms and conditions are an integral part of both the order confirmation and the contract itself.
Order confirmation Review
Customers are responsible for immediately verifying the accuracy of the order confirmation and invoice upon receipt.Any desired changes must be reported to Läggerli Tours in writing without delay.
Service Description
Läggerli Tours offers publicly advertised city tours, themed excursions, and extended tours. The company also provides closed group tours, custom-designed for specific dates and occasions such as corporate events, private gatherings, or school outings. Registration is required for these closed events.
Scope of Services
The extent of services provided is generally outlined in the service description provided by Läggerli Tours and any additional agreements made. Any supplementary agreements must be confirmed in writing by the company.
Supervision Disclaimer
The agreed-upon service does not include the supervision of guests, particularly children, school groups, adolescents, or individuals requiring special assistance. Läggerli Tours is also not responsible for personal belongings brought to an event by the customer or their guests.
Tour Disruptions and Cancellations
Läggerli Tours reserves the right to cancel tours due to unforeseen circumstances, including but not limited to force majeure, natural disasters, civil unrest, strikes, government actions, or epidemics, that significantly impede or prevent the safe execution of the tour. In the event of cancellation, amounts paid will be reimbursed. Further claims against Läggerli Tours are excluded.
Prices and Payment
Prices are as confirmed in the order confirmation and are listed in Swiss francs (CHF). Payment for city tours or tour guide services is typically due on the day of the booked service, either in cash or by credit card. In exceptional cases, invoicing may occur, with payment due within 30 days of the invoice date without any deductions.
Läggerli Tours: Your Guide to the Terms and Conditions
What are the Terms and Conditions for Läggerli Tours?
The terms and conditions outline the agreement between Läggerli Tours (a service of Acitac AG) and its customers.These terms govern all aspects of your booking, from the initial contract to the services provided.
How is a Contract Formed with Läggerli Tours?
A contract is established when you book a tour or service with Läggerli Tours. This can be done orally, in writing, or electronically (like through the website or email). Läggerli Tours then confirms your booking with a written order confirmation. This confirmation, along with these general terms, forms the complete contract.
What is the Importance of the Order Confirmation?
It’s crucial to carefully review your order confirmation and invoice promptly upon receipt. This document details the specifics of your booking. If any details are incorrect,you must inform Läggerli tours in writing right away to avoid any misunderstandings later.
what Types of Tours Does Läggerli Tours Offer?
Läggerli Tours offers a variety of experiences:
- Publicly advertised city tours: Explore the city with set itineraries.
- Themed excursions: Enjoy tours focused on specific interests.
- Extended tours: Experience longer, more in-depth adventures.
- Closed group tours: These are custom-designed for private events like corporate gatherings, private parties, or school outings. Registration is required for these.
What’s Included in the Scope of Services Provided by Läggerli Tours?
The scope of services is primarily defined in the service description provided by Läggerli Tours and any other agreements made. Importantly, any additional agreements must be confirmed in writing by Läggerli Tours.
Does Läggerli Tours Provide Supervision During Tours?
No. The agreed-upon service does *not* include the supervision of guests. This is especially notable to remember for children, school groups, adolescents, or anyone requiring special assistance. Läggerli Tours is not responsible for their well-being during the tour.
What Happens If a Tour Is Disrupted or Cancelled?
Läggerli tours reserves the right to cancel tours due to unforeseen circumstances that prevent the safe execution of the tour. These include:
- Force majeure
- Natural disasters
- Civil unrest
- Strikes
- Goverment actions
- Epidemics
If a tour is canceled, you will be reimbursed for the amount you paid. However, you cannot make any further claims against Läggerli Tours.
How Are Prices Listed and When is Payment Due?
Prices are listed in Swiss francs (CHF) and are confirmed in your order confirmation.For city tours or guide services, payment is typically due on the day of the service, either in cash or by credit card.In exceptional cases, you might receive an invoice, with payment due within 30 days of the invoice date – without any deductions.
Payment Methods
Here’s a speedy summary of payment methods accepted by Läggerli Tours:
| Payment Method | Description | When Due |
|---|---|---|
| Cash | Accepted for most services. | On the day of the tour. |
| Credit Card | Also accepted for most services. | On the day of the tour. |
| Invoice | Issued in exceptional cases. | Within 30 days of the invoice date. |
Where Can I Find the Complete Terms and conditions?
The complete terms and conditions are included with the order confirmation. You can also typically find them on the Läggerli Tours website.