Altogas Contact: Propane Services, Locations & Account Support

Altogas operates as a propane supplier providing residential, commercial, and construction heating services across several regions in Michigan. The company manages a network of service locations designed to facilitate propane delivery and account management for customers in the state.

Operational Locations and Infrastructure

The company maintains multiple operational hubs to distribute propane services. These include locations in Alto, Zeeland, Benton Harbor, Charlotte, and Edmore.

The Alto facility is located at 6040 Alden Nash, Alto, MI 49302. This site is managed by Plant Manager Brad Brinckman and includes account management services provided by DeAnne Lobbezoo. The office operates Monday through Friday from 8 AM to 4 PM.

The Zeeland facility is situated at 11150 Chicago Dr., Zeeland, MI 49464. This location is supported by Account Manager Beverly Potts and follows the same operational hours of 8 AM to 4 PM, Monday through Friday.

Service Offerings and Market Segments

Altogas divides its business operations into three primary segments to address different energy requirements:

• Residential Propane: Services covering home heating, propane appliances, and outdoor heating.
• Construction Propane: Provision of temporary heat intended to maintain construction schedules.
• Commercial Propane: Specialized delivery and heating solutions for business entities.

the company provides specialized delivery for grill tanks specifically within the Greater Grand Rapids area.

Account Management and Digital Services

The company provides a digital interface for customer account management. Through its online portal, clients can order propane, view delivery histories, and process payments online.

For direct inquiries, Altogas maintains both local and toll-free contact lines. The Alto location is reachable via a main line at (616) 868-6242 and a toll-free number at (800) 998-6242. The Zeeland location can be contacted at (616) 393-6170 or via its toll-free line at (866) 544-6690.

Corporate Scheduling and Community Engagement

Altogas offices observe a standard holiday closure schedule. All locations are closed on Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day, and New Year’s Day.

The company also engages in charitable activities through its Alto location. Altogas has implemented a program where it matches a portion of the gallons of propane delivered in November to donate to local charities, specifically Flat River Outreach Ministries. These donations are focused on providing housing, food, and funding assistance to individuals in need, with donations processed on Giving Tuesday, December 2.