Nationwide Internet Outage in South Korea ⁤Restored After 5​ Hours

A nationwide internet outage occurred in South​ Korea on the 5th, affecting users from 4:57 PM‌ to 9:58 PM. The Ministry of Science ‌and ICT announced that the issue has been resolved after ​5 hours.

The Ministry of ⁣Science and ICT is currently investigating the cause of the ⁣internet ‌access failure. According to their initial findings, the outage occurred due ⁤to excessive internet traffic ⁤during the firewall replacement work of a security software company, which caused some wireless routers to malfunction.

It is reported that⁢ less than 100,000 wireless AP devices, which were the cause of the malfunction, are distributed domestically. The three telecommunication companies, KT, SK⁢ Broadband, and LG U+, are receiving reports of outages through their respective websites and ‍customer centers.

KT and SK Broadband, which ⁤used the problematic wireless AP, ⁣have announced that they have recovered⁣ from the outage‍ and requested that users turn ​the ​wireless AP power off ⁣and‌ on again if ⁢the outage persists. LG U+ has provided guidance⁢ to users who ‍have experienced connection problems with private routers to reset their private routers ⁣and, if they are unable to recover, to​ upgrade to the latest software.

SK Broadband and KT ‌are considering compensation ⁤plans, such as rate reductions, after determining the exact extent‍ of the ‍damage. However, LG U+ is not providing compensation since the failure occurred in ‍a private router that the customer purchased directly.

The ⁤Ministry of Science and ICT is monitoring the situation by operating a 24-hour emergency contact ⁤system with​ telecommunications companies and will thoroughly‍ investigate the cause of ​this failure with experts to prevent similar ‍cases from recurring.