Bordeaux Barrière de Pessac Customer Advisor (CDD)
- BORDEAUX, France – LCL, a subsidiary of Crédit Agricole Group, is seeking a motivated individual to fill a customer advisor position at its Bordeaux Barrière de Pessac branch.
- LCL, a national bank with over 1,600 branches, serves six million individual, professional, and private clients.
- The customer advisor will serve as a primary point of contact for private clients, providing advice and support in banking and insurance matters.
LCL Seeks Customer Advisor for Bordeaux Barrière de Pessac Branch
BORDEAUX, France – LCL, a subsidiary of Crédit Agricole Group, is seeking a motivated individual to fill a customer advisor position at its Bordeaux Barrière de Pessac branch. The position is a fixed-term contract (CDD) for eight months, commencing July 1, 2025.
About LCL
LCL, a national bank with over 1,600 branches, serves six million individual, professional, and private clients. The bank aims to be the leading insurance bank in urban areas, prioritizing customer satisfaction. LCL emphasizes human capital, promoting diversity and inclusion within its workforce. The company states, “Human has the future and you have it at LCL.”
Customer Advisor Role
The customer advisor will serve as a primary point of contact for private clients, providing advice and support in banking and insurance matters. The advisor will assist clients with short- and long-term financial projects, building relationships based on trust and expertise.
Key responsibilities include:
- Providing tailored solutions to customers using a range of products, including consumer credit, mortgages, and insurance.
- Developing a commercial portfolio through proactive outreach and digital tools such as videoconferencing and a mobile app.
- Adapting advice and support to meet the specific needs of each customer.
- Managing current accounts and assessing associated risks.
- Contributing to overall customer satisfaction within the agency.
Surroundings and Career Advancement
The selected candidate will join a collaborative agency focused on customer service, working closely with other advisors and a manager. LCL emphasizes customer relations as a core business function, offering opportunities for career advancement based on performance and interest.Potential career paths include higher-level delegations, tutoring roles, or thematic specializations. LCL provides training programs to support professional development.
Submission Process
The recruitment process consists of three stages:
- An online aptitude test.
- An interview with a human resources recruiter.
- An interview with a business manager.
Candidate Profile
LCL is seeking candidates with the following qualifications:
- A Bac +3 / L3 level of education (equivalent to a bachelor’s degree)
- Experience in banking or sales, with a focus on customer service.
- Strong interpersonal skills and a commitment to customer satisfaction.
Experience: Candidates should have 0-2 years of experience, or possess a Bac +2/3 degree and/or significant experience in sales with demanding customers. Young graduates with relevant internship or apprenticeship experience are encouraged to apply.
Skills sought:
- A taste for challenge and a focus on performance, balanced with responsible risk management.
- Optimism, responsiveness, and a collaborative approach.
- Autonomy, curiosity, and proactivity in developing a portfolio and ensuring customer satisfaction.
LCL is an equal opportunity employer and encourages applications from people with disabilities.
The reference number for this position is 2025-100085. The original publication date was February 5, 2025.