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Breaking Down Barriers: How Secondhand Trading Markets Revolutionize Consumer Experience with Peace of Mind, Convenience, and Rewards

Breaking Down Barriers: How Secondhand Trading Markets Revolutionize Consumer Experience with Peace of Mind, Convenience, and Rewards

September 18, 2024 Catherine Williams - Chief Editor Business

Second-Hand Transaction Industry Strengthens Safe ⁣Transaction System

The second-hand⁢ transaction industry ⁢is bolstering its safe ⁤transaction system ​to lower ⁢the entry barrier for consumers who are anxious about trading second-hand goods.

According to​ the second-hand transaction industry, each company is establishing ‌a safe transaction system and introducing​ more convenient transaction convenience functions and⁢ services to‍ provide a second-hand transaction environment that‍ consumers can trust and⁣ be satisfied with.

This industry movement⁤ is because consumers feel barriers⁤ to ‍entry‌ due to concerns‍ about fraud and inconvenience in‍ transactions when trading second-hand⁢ goods. According to a⁣ survey on ‘Usage Experience of Second-hand Transaction Platforms’ published by Consumer ⁤Insight, a consumer ‍research organization, buyers cited anxiety ⁢about the quality of⁣ the transaction (47%), anxiety about fraudulent ⁣transactions‍ (46%), ⁤contact with sellers, price adjustment ⁣(33%),⁤ and exposure of personal information (22%) as the inconveniences when⁤ purchasing on second-hand transaction platforms.

Escrow-Based Safe Payment and ⁤Genuine Product Inspection

The second-hand trading platform, Beonggaejangteo,‌ is the first of the three‌ major second-hand​ trading platforms in Korea to apply escrow-based safe payment to ‌all transactions⁣ starting ⁤in August. Escrow is a ​system in which a third ​party deposits the consumer’s payment and then pays the seller after the product ‍is delivered.

In addition to safe payment, Lightning ​Market ‍has ‍introduced simple ⁣payment services such as credit ‍and ⁢check card‍ payment,‍ Naver ‌Pay, Toss Pay, Kakao Pay,‌ and Payco for second-hand transactions. It also allows mobile phone payment, convenience store payment, and even bank​ transfer (virtual ​account), making it safer and more convenient for users than cash account transfer ​transactions.

Beongae Market has established ⁤a 1,700㎡ ‘genuine product inspection center’ for the first time among​ second-hand trading platforms. It operates ⁣the ‘Beongae Care’ service, which provides genuine‍ product inspection and⁣ polishing services.

Convenient Transaction Environment

Local living community⁣ Carrot recently launched the ‘One-time Transaction’ function to create a convenient transaction environment for users. The One-time Transaction function, ‌which was introduced to increase the convenience of second-hand transactions ⁣and ‌the efficiency of communication, is a function that supports purchasing multiple items from the same seller ‍at ​once.

Unlike before, when buyers had to capture the screen of each item posting ‌or open ⁢a chat ⁤room for each item ⁢to‍ communicate with the seller in order to ⁤trade multiple items from one​ seller at once, now buyers ⁢can purchase multiple items ‌they wish⁤ to purchase in one chat room‌ and even write a review for the transaction at once.

Record-Breaking User‌ Numbers

The‍ number of users of second-hand trading apps has reached⁢ an all-time high as the industry moves to improve ⁤the second-hand trading environment. According to a sample survey of domestic ‍smartphone users ​conducted by app and retail analysis service WiseApp·Retail·Goods, the number of installers of major second-hand transaction apps⁣ last month was 33.78 million, and ⁣the number ⁤of users was 22.64 million,​ the ⁤highest ever.

Last month, the‍ most used secondhand trading app was Carrot, with 21.25​ million users, followed⁢ by Beongaejangteo with 4.68 million users and Joonggonara with ⁣1.68 million users. All three major secondhand ​trading apps achieved their highest number of users since⁢ their launch. In particular, ‍Beongaejangteo showed the largest increase in users, with a 33% increase in app users compared to the same⁢ month last year.

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