Chieti Home Care: New Model Offers Freedom of Choice
Abruzzo Region Implements New Home Care Choice System
Table of Contents
- Abruzzo Region Implements New Home Care Choice System
- Abruzzo Region home Care Choice System: Your Questions Answered
- What is the new home care system in the Abruzzo Region, Italy?
- what is the Integrated Home Care Service (ADI)?
- Who is eligible for the home care choice program?
- How can I choose my home care provider?
- How do I request ADI services?
- How dose the selection process work?
- What if I don’t choose a provider within the allotted time?
- Can I change my provider if I’m not satisfied?
- How does the role of my family doctor change?
- What happens to existing home care plans?
- What is the ASL’s goal with this new system?
- Where can I find more information?
LANCIANO, Italy – Starting May 5, 2025, residents within teh ASL Lanciano Vasto chieti region of Abruzzo, Italy, will have greater control over their in-home care services. A new organizational system will allow families too directly select their home care provider, according to the regional health authority.
Integrated Home Care Service (ADI)
The Integrated Home Care Service (ADI) is a free program providing in-home health and social care interventions.It is designed for individuals who, due to illness or post-hospitalization recovery, are unable to travel to a clinic independently.
Choice of Provider
Under the new model developed by the Abruzzo Region, towns and citizens can choose from a list of 13 accredited suppliers. These suppliers have been vetted by the ASL based on quality and reliability criteria.
This choice is available to those with a new individual Assistance Plan (PAI), defined by the ASL’s multidisciplinary team. if a selected provider dose not meet the patient’s needs, a change can be requested.
How the New System Works
- The family doctor or pediatrician remains the primary clinical contact.
- Requests for ADI services are submitted to the Single access Point (PUA) of the local health district.
- Once the individual care plan is created and approved, the operator can be chosen:
- Online, through the Smartlean platform at Ceredomiciliari.asl2Abruzzo.it.
- or by completing a paper form at the district office.
- If a client does not make a selection within the allotted time (24 hours, or 6 hours in cases of protected discharge), the system will automatically assign an operator. This assignment mechanism aims to provide all operators with the opportunity to provide welfare activities.
- patients in the ADI program can revoke their choice and select a different operator if thay are dissatisfied with the quality of services received.
Transition to the New System
The new system applies only to welfare plans activated after the implementation date. Existing plans will continue with the current operator until their expiration. Upon renewal, clients will be required to select an operator under the new system.
ASL’s Perspective
Mauro Palmieri, general manager of the ASL, stated, “With this new model, we truly want to put the citizen at the center. The possibility of choice empowers everyone and improves the quality of assistance, which remains guaranteed by the ASL.”
Further Facts
Additional information, including access procedures, a list of operators, forms, and frequently asked questions, is available on the ASL website.
Abruzzo Region home Care Choice System: Your Questions Answered
What is the new home care system in the Abruzzo Region, Italy?
Starting May 5, 2025, residents within the ASL Lanciano Vasto Chieti region of Abruzzo, Italy, will have more control over their in-home care services. The new system allows families to directly select their home care provider instead of being assigned one.
what is the Integrated Home Care Service (ADI)?
The Integrated Home Care Service (ADI) is a free program providing in-home health and social care interventions. It’s designed for individuals who, due to illness or post-hospitalization recovery, cannot travel to a clinic independently.
Who is eligible for the home care choice program?
The home care choice program is available to individuals with a new Individual Assistance Plan (PAI). This plan is defined by the ASL’s multidisciplinary team.
How can I choose my home care provider?
Under the new model,residents of the Abruzzo Region can choose from a list of 13 accredited suppliers. These suppliers have been vetted by the ASL based on quality and reliability.This choice is available to you following the creation and approval of the PAI.
How do I request ADI services?
Requests for ADI services are submitted to the Single Access Point (PUA) of the local health district.
How dose the selection process work?
Once the individual care plan (PAI) is created and approved, you can choose your provider. You can select your provider:
Online: Via the Smartlean platform at Ceredomiciliari.asl2Abruzzo.it.
Paper Form: By completing a form at the district office.
What if I don’t choose a provider within the allotted time?
If you do not make a selection:
within 24 hours, the system will automatically assign an operator.
within 6 hours in cases of protected discharge, the system will automatically assign an operator.
This automatic assignment ensures all operators have the prospect to provide services.
Can I change my provider if I’m not satisfied?
Yes, patients in the ADI program can revoke their choice and select a different operator if they are dissatisfied with the quality of services received.
How does the role of my family doctor change?
Your family doctor or pediatrician remains the primary clinical contact.
What happens to existing home care plans?
Existing home care plans will continue with the current operator until their expiration. Upon renewal, clients will be required to select an operator under the new system.
What is the ASL’s goal with this new system?
The general manager of the ASL, Mauro Palmieri, stated that the goal is to put the citizen at the center.The possibility of choice empowers everyone and improves the quality of assistance.
Where can I find more information?
Additional information, including access procedures, a list of operators, forms, and frequently asked questions, is available on the ASL website.