Dallas Online Permits Temporarily Suspended
Dallas to Transition to New Permitting System, DallasNow
Dallas will transition to a new administrative system called DallasNow, resulting in temporary limitations to online services for permits, subdivisions, and engineering. The downtime is scheduled from 4 p.m. on April 25 to May 4, 2025.
Service Disruptions
during this period, the city’s Planning and Growth Department will suspend online services related to permits. This includes submitting payments and requests, and also processing existing applications.
Limited Operations
The city will maintain limited operations for inspections, emergency authorizations, and consultation services.
- inspections: The contractor’s portal website and the IVR system will be temporarily unavailable for requesting inspections. To schedule inspections during this period, visit https://bit.ly/Dallas-Inspections (case-sensitive) or call the call center at 214-948-4480.
- Emergency Authorizations: Contractors needing emergency authorizations must contact the chief inspectors directly.
- Consultation Services: Consultation services can be scheduled as usual, but processing procedures will be modified.
Key Dates
- April 25 (4 p.m.) – May 4: System inactivity. Online services unavailable. Operations limited to inspections, emergency authorizations, and consultations.
- May 5: DallasNow launch date.
- May 5 - 16: informative sessions will be held to provide support and resources for creating accounts and navigating the new DallasNow system.Sessions will take place at the Oak cliff Center, Descent Room, from 8 a.m. to 11:30 a.m. and 1:30 p.m. to 4:30 p.m.
Dallas to Transition to New Permitting System, DallasNow: Your Questions Answered
Are you a contractor, developer, or anyone who works with permits in Dallas? The City of Dallas is rolling out a new permitting system called DallasNow, and this article will provide you with essential facts about the transition. Let’s dive into the specifics.
What is DallasNow?
DallasNow is the City of Dallas’s new land management system. It’s designed to improve efficiency and streamline the permitting process.
when is DallasNow launching?
DallasNow is scheduled to launch on May 5, 2025.
What’s happening with online services during the transition?
There will be a period of downtime while the City of dallas transitions to DallasNow. This downtime will impact online services related to permits, subdivisions, and engineering.
When will online services be unavailable?
Online services will be unavailable from April 25,2025,at 4 p.m.until May 4, 2025.
What services will be affected during the downtime?
During this period, the Planning and Growth Department will suspend online services, including:
Submitting payments
Making permit requests
Processing existing applications
Can I still get inspections during the downtime?
Yes, but there are some temporary changes:
The contractor’s portal website and the IVR system will be unavailable for requesting inspections.
* To schedule an inspection: Visit https://bit.ly/Dallas-Inspections (case-sensitive) or call the call center at 214-948-4480.
How can I request emergency authorizations during the system downtime?
Contractors needing emergency authorizations must contact the chief inspectors directly.
Can I still get consultation services?
Yes. Consultation services can be scheduled as usual,but processing procedures will be modified.
What are the key dates I need to know?
Here’s a swift recap of the important dates:
| Date | Activity |
|---|---|
| April 25 (4 p.m.) – May 4 | System downtime. Online services unavailable. Limited operations: inspections, emergency authorizations, and consultations. |
| May 5 | DallasNow launch |
| May 5 – 16 | Informative sessions to support and help users navigate the new DallasNow system at the Oak Cliff Center, Descent Room, from 8 a.m. to 11:30 a.m. and 1:30 p.m. to 4:30 p.m. |
where can I find help and resources for the new system?
Informative sessions will be held from May 5 to May 16 at the Oak Cliff Center, Descent Room, from 8 a.m. to 11:30 a.m. and 1:30 p.m. to 4:30 p.m.These sessions will provide support and resources for creating accounts and navigating the new system.
Where does this information come from?
This information is sourced from the City of Dallas.