Delta Takes Aim at CrowdStrike: Lawsuit Blames Cybersecurity Giant for Devastating Flight Cancellations
- Delta Air Lines filed a lawsuit Friday against cybersecurity software company CrowdStrike.
- This report comes just months after a software update caused computers running Windows to be affected.
- The complaint, filed in a Georgia state court, alleges that CrowdStrikes' software updates “forced untested and incorrect updates on customers, causing more than 8.5 million Microsoft Windows-based computers...
Delta Air Lines filed a lawsuit Friday against cybersecurity software company CrowdStrike. global technology disruption In July, flights were disrupted and airlines suffered significant loss of profits.
This report comes just months after a software update caused computers running Windows to be affected. conflicting software — not only affected the aviation industry but also broadcasters and even had a “limited” impact on the Paris Olympics over the summer. Delta officials said the outage cost the company about $500 million.
The complaint, filed in a Georgia state court, alleges that CrowdStrikes’ software updates “forced untested and incorrect updates on customers, causing more than 8.5 million Microsoft Windows-based computers around the world to crash.”
The filing also comes after months of wrangling between the two companies.
Delta CEO Ed Bastian threatened to sue A company he attributed to millions of dollars in lost revenue and thousands of canceled flights. But lawyers for the software company said the liability should be less than $10 million.
Crowd Strike too Defendant Delta It provides a ‘misleading narrative’ about technology disruption. In a letter to The Hill addressed to Delta’s attorney David Boies, company attorney Michael Carlinsky said the airline’s threat of lawsuits “contributed to the misleading narrative that the software company was responsible for Delta’s IT decisions and response to service outages . ”
He also noted that CrowdStrike was “extremely disappointed” that Delta had accused the company of acting inappropriately. the company’s apology After power outage.
In response to a request for comment, Delta said it “took the easy way out,” claiming CrowdStrike “exploited unauthorized statements” within Microsoft systems.
“CrowdStrike attempted to frame its actions as a simple learning opportunity, but the reality is that CrowdStrike took shortcuts, bypassed authentication, and intentionally created and exploited unauthorized doors within Microsoft operating systems to deploy faulty updates.” Delta said. name.
The airline added that CrowdStrike “failed to adhere to even basic industry standard practices for IT updates.”
The Hill has reached out to CrowdStrike for comment.
Associated Press contributed.