Elon Musk’s X Fined Under EU’s Digital Services Act
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EU Investigates X Over Potential DSA Violations Regarding User Verification
The European Commission has launched a formal examination into X (formerly Twitter) over concerns it may be violating the Digital Services Act (DSA). the investigation centers on X’s new feature, X Premium (formerly Twitter Blue), and whether it adequately distinguishes verified accounts from those that have simply paid for a subscription.
The DSA, which came into effect for very large online platforms (VLOPs) like X on August 25, 2023, requires platforms to take specific steps to protect users from illegal and harmful content.While the DSA doesn’t *require* platforms to verify all users, it explicitly prohibits them from falsely claiming users are verified when they are not. This is notably relevant given X’s changes to its verification system.
The Shift in Verification and the Rise of Impersonation
Previously,blue checkmarks on Twitter signified verified accounts belonging to notable public figures,organizations,and journalists. Under Elon Musk’s ownership, X introduced X Premium, a paid subscription service that grants users a blue checkmark, nonetheless of their notability. This change has led to widespread concerns about impersonation and the spread of misinformation. Musk’s professed goal to eliminate bots was a primary reason he bought Twitter.
recent issues with X’s features have further highlighted these concerns.Futurism reported that a new feature inadvertently revealed that some prominent MAGA influencers were operating “in Eastern Europe, Thailand, Nigeria, Bangladesh, and other parts of the world,” frequently enough linked to online scams and schemes. This revelation raised questions about the authenticity of these accounts and the potential for coordinated disinformation campaigns.
DSA Requirements and Potential Consequences
The European Commission’s investigation focuses on whether X’s current verification system complies with the DSA’s requirements regarding clarity and the prevention of misleading practices. Specifically, the Commission is examining whether X is adequately informing users about the difference between organically verified accounts and those obtained through X Premium.
X now has 60 days, from the date of the investigation launch (December 7, 2023), to provide the Commission with detailed information on the measures it has taken to address these concerns. Failure to comply could result in notable penalties, including fines of up to 6% of X’s global annual revenue. According to X’s 2022 financial statements (prior to Musk’s acquisition), this could amount to billions of dollars.
