Employee Well-being Drops to New Low in 2024
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American Worker Well-being Plummets to Record Lows in 2024: A Deep Dive
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(Last Updated: October 26, 2023)
New research analyzing the state of the American workforce in 2024 reveals an overall decline in employee well-being compared to years prior. The findings paint a concerning picture of a workforce struggling with reduced flexibility, economic pressures, and a growing disconnect from leadership.
The State of Well-being: A Continuing Trend
The analysis, conducted by the Human Capital Development Lab at the Johns Hopkins Carey business School, is a continuation of previous research based on an annual survey in the United States between 2019 and 2023. This longitudinal study has consistently shown that the supportive climates many companies adopted during the peak of the COVID-19 pandemic have largely been rolled back, leading to a corresponding dip in workers’ wellness in their corporate lives after 2020.
The newest iteration of this research, examining data from 2,769 organizations and over 1.3 million survey respondents, provides even more granular insights specific to US workers’ well-being in 2024. this large sample size lends significant weight to the findings.
Record Lows in 2024: A Stark Contrast to 2020
The latest research definitively confirms a decline in general employee well-being as 2020. In 2024, employees reported the lowest well-being scores on record. This is a dramatic reversal from 2020, when employees reported the highest well-being scores – a period characterized by widespread remote work and increased employer flexibility.
“In some cases, the lower scores represent a reduction in employee flexibility for either flexible hours or remote work,“ the research states. This suggests a direct correlation between the availability of work-life balance options and employee well-being.
“in other cases, these scores could be related to challenges associated with greater economic shifts related to inflation or productivity needs.” The study acknowledges the complex interplay of factors impacting employee well-being, including macroeconomic conditions.
The Growing Divide: Leadership vs. Employee Experience
Perhaps the most striking finding of the 2024 research is the divergence in well-being scores between managers/senior leaders and employees/individual contributors. in previous years, these scores were relatively comparable. During the pandemic, managers frequently enough reported lower scores due to the increased pressures of leading through uncertainty. Though, in 2024, the trend has reversed. Managers and senior leaders are reporting higher well-being scores, while the well-being of employees and individual contributors