At the forefront of the launch are Flexport Intelligence with an AI Insights Builder, and Flexport Control Tower.

Flexport, the global leader in supply chain technology, has unveiled its first Winter Release of 2025, introducing over 20 tech and AI-powered products designed to transform global logistics. This announcement is particularly significant for the American market, where supply chain disruptions and inefficiencies have been a persistent challenge, especially in light of recent global events such as the COVID-19 pandemic and geopolitical tensions.

Central to this release is Flexport Intelligence, an AI-powered tool allowing businesses to query their supply chain performance in natural language and receive immediate insights. This innovation addresses a longstanding issue in the logistics sector: the complexity and technical expertise required to interpret supply chain data. Flexport Intelligence democratizes access to these insights, making it possible for operations managers to take control of their global supply chains without needing specialized technical skills.

Ryan Petersen, CEO of Flexport, highlights this paradigm shift: By launching these powerful new AI-driven supply chain products to thousands of companies around the world, Flexport has immediately become the largest provider of AI tools for global supply chains. He emphasizes Flexport’s unique position, arising from its vast-scale operations and proprietary data, which provides a significant edge in AI model training and customer adoption.

Another pivotal innovation is Flexport Control Tower, a tool designed for businesses to manage their supply chains effectively, even when using third-party carriers or forwarders. This feature is particularly critical for large enterprises with complex supply chains, such as retail giants like Walmart and Amazon, who frequently manage freight through multiple carriers and logistics providers. Ted Boeglin, VP of North America for Flexport, where he leads their substantial operations in the region, emphasizes the tangible benefits: Early adopters of our Control Tower saw freight cost savings of 10% on average. Recent expansion of this technology now includes order management, allocation management, and third-party booking management, further enhancing its value in real-world applications.

Flexport’s control tower provides companies with end-to-end visibility across the entire supply chain, from order creation to final delivery. This expansion covers multiple modes, including air and ocean freight, offering seamless integration into existing logistics networks. This new suite of capabilities underscores Flexport’s commitment to breaking down silos and giving businesses real-time control over their entire logistics network.

In addition to these key announcements, the Winter 2025 release introduces a real-time pricing engine for door-to-door and ocean freight services. This engine allows clients to instantly search, compare, and book freight across multiple modes, drastically reducing the time it takes to get quotes from hours to seconds. A practical example of this innovation’s impact can be seen in the maritime shipping industry, where it simplifies the price comparison process for shipping routes between East Coast and West Coast ports, making logistical decisions more efficient.

Flexport has also expanded its AI-powered traffic management features, integrating them with advanced carrier management systems and launching a real-time price engine for door-to-door and ocean shipping, expediting the logistical process. Furthermore, the company is enhancing its supply chain messaging product, ensuring secure, efficient communication among supply chain teams. This enhancement is particularly impactful for U.S.-based logistics, where chains often stretch across the country or globally. The Flexport Platform has also drastically improved its visibility and notification features, incorporating fail-safe mechanisms to detect delays, predict delivery schedules, and track shipments.

Flexport’s initiatives to transform logistics into a growth engine are exemplified by their introduction of dropshipping, an e-commerce fulfillment solution allowing brands to sell products across over 50 major retail websites, and an international parcel shipping service powered by Shopify and Passport. These services enable sellers to expand internationally, accessing 200+ countries with transparent pricing, reliability, and reduced complexities with customs and regulations. This move aligns well with the United States’ recent surge in e-commerce, where platforms like Shopify enable small to medium-sized businesses to grow exponentially.

The Winter 2025 release also outlines Flexport’s commitment to continual innovation, focusing on AI advancements. The adoption of large language models and open-source technologies positions Flexport at the forefront of this technological revolution. “Flexport has been leveraging AI for years, but with the explosion of large language models and new open-source tech, we’re able to innovate faster than ever before,” Petersen states. “AI is incorporated throughout the new products and features you’ll see today. Through these innovations, our vision is to make global commerce as simple and reliable as flipping a light switch, and today’s technology release is the clearest sign that we’re well on our way to bringing that to life.”

San Jose-based Flexport, Inc. is leading the charge in simplifying global commerce. Established in 2013, Flexport provides one of the most innovative supply chain solutions, transforming the way goods move between manufacturers and consumers. Trusted by over 10,000 brands and counting, Flexport seamlessly connects every step of the supply chain, using tech-powered logistics.