Instruction Manual

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Telephone Enquiries

There have been an increasing number of wrong numbers being dialed. When calling, please check the number carefully to avoid dialing the wrong number.

Product Inquiry

*Available from mobile phones

Reception hours: 9:00 – 18:00 (Monday – Saturday)

*Excluding Sundays, national holidays, and January 1st to 3rd

About the Satisfaction Survey

About the consultation survey

For customers who contact us by smartphone or mobile phone, we may send a survey via short message (SMS) after the consultation is completed.

We appreciate your cooperation as we will use this information to improve our customer service and operations.

• Recipients: Customers who contacted the Customer Service Center
• Survey sender number: 0032068787 (docomo, au, Rakuten) / 0032069000 (softbank)
• The “ displayed is the survey URL.

Call-Back Request

• In case a call with you is disconnected due to an unexpected problem, we ask that you notify us of your caller ID so that we can call you back.
• Please note that we can accept calls from toll numbers even if they are set to withhold call notifications.
• Please check the product name and part number before calling to ensure smooth consultation.

CLUB Panasonic Members Only Inquiry Desk

Internet Telephone

If you register with CLUB Panasonic’s My Home Appliances list, you can now contact us directly from My Home Appliances via Internet telephone without having to select a product.

Registration Benefits

By becoming a CLUB Panasonic member and registering your Panasonic products, you can access instruction manuals, useful tips, and support information at any time from My Home Appliances.