Google Search Disruptions Reported as Users Encounter “Unusual Traffic” Block
Users attempting to access Google Search on , and continuing into , have reported intermittent disruptions in service. The issue manifests as a message stating “Our systems have detected unusual traffic from your computer network,” often followed by a reCAPTCHA challenge or a complete temporary block preventing access to search results. The problem, while surfacing prominently this week, has been reported sporadically since .
According to Google, the disruptions stem from automated systems identifying search patterns that deviate from typical human behavior. This is frequently triggered when a network, including those utilizing Virtual Private Networks (VPNs), appears to be sending automated requests. The immediate solution offered by Google is to successfully complete the reCAPTCHA, which typically restores access. The specific IP address associated with the reported issue is 2403:6b80:6:100::6773:882, and the time of the reported instance is .
Malware and Automated Queries as Potential Causes
For users repeatedly encountering the “unusual traffic” message, a more thorough investigation is advised. Google’s support documentation highlights several potential causes, with a significant focus on the possibility of malware compromising a user’s system. Malicious software installed on a computer can generate automated search queries without the user’s knowledge, triggering Google’s detection systems. This activity mimics patterns often associated with bots or malicious actors attempting to abuse Google’s search services.
Users are strongly advised to scan their systems for malware using reputable security software. Consulting with an IT professional is recommended to ensure a thorough cleanup, as the presence of malware can be difficult to detect without specialized tools and expertise. The issue isn’t limited to individual computers, however.
Shared Networks and the Source of the Problem
The problem can extend beyond individual computers to encompass entire networks. If multiple users share the same network connection – such as in a school, business, or even a household – a single compromised device or a user engaging in automated searches can trigger the “unusual traffic” alert for everyone on that network. Google suggests contacting a network administrator or IT professional to help locate the source and stop the problem.
VPNs and Tunnel Services: A Common Trigger
The use of VPNs and IPv6 tunnel services is frequently cited as a contributing factor. Google notes that some VPNs and tunnel services can cause all traffic to be blocked because they make it difficult to differentiate between legitimate and abusive traffic. If a user is consistently encountering the issue while using a VPN, Google recommends uninstalling the VPN or contacting their VPN provider for assistance. The issue is not exclusive to individual users; it can also affect entire VPN server networks.
What to Do If the Problem Persists
If the reCAPTCHA challenge doesn’t resolve the issue, and malware scans come back clean, users are advised to contact their internet provider. The problem could originate from other users on the same internet provider’s network sending automated searches to Google. Google’s support documentation acknowledges this possibility, suggesting that the issue may not be isolated to a single user or network.
The message displayed to users also notes that the block will expire shortly after the suspicious requests stop. However, the intermittent nature of the issue, as reported since , suggests that the underlying causes may be complex and require ongoing monitoring and mitigation efforts.
Recent Reports and Ongoing Concerns
Recent reports indicate that the issue resurfaced prominently on , affecting a significant number of users. While Google has not issued a formal statement addressing the recent surge in reports, the company’s support documentation provides guidance for troubleshooting the problem. The ongoing nature of the issue, spanning over five years, highlights the challenges Google faces in balancing security and accessibility for its search services.
Users experiencing this issue are encouraged to review Google’s support page for further information and troubleshooting steps: https://support.google.com/websearch/answer/86640.
