Healthcare IT & Baptist Health: Managed Services Partnership
- baptist Health, the largest healthcare provider in central Alabama, has partnered with Healthcare IT Leaders to enhance its Oracle Health clinical application through comprehensive managed services.The multiyear agreement...
- The collaboration aims to ensure seamless service delivery, system reliability, and continuous improvement.
- Clyde Williams,CIO of Baptist Health,said the partnership will ensure critical applications supporting patient care teams are expertly maintained.
Healthcare IT leaders and Baptist Health join forces to boost Oracle Health applications via a strategic managed services partnership. This proactive move ensures 24/7 support, improves system reliability, and enables Baptist Health’s IT team to focus on key strategic priorities.the collaboration uses bright automation, streamlining operations for peak performance and enhanced patient care. Clyde Williams,CIO of Baptist Health,highlights this partnership’s role in maintaining critical applications. Ben Hilmes, CEO of Healthcare IT Leaders, underscores their shared dedication to patient care excellence. News Directory 3 follows the latest developments in the healthcare technology landscape. Discover what’s next as Healthcare IT Leaders expands its managed services partnerships.
Baptist Health Taps Healthcare IT Leaders for managed Services
Updated June 4, 2025
baptist Health, the largest healthcare provider in central Alabama, has partnered with Healthcare IT Leaders to enhance its Oracle Health clinical application through comprehensive managed services.The multiyear agreement will see Healthcare IT Leaders providing round-the-clock monitoring, support, and maintenance.
The collaboration aims to ensure seamless service delivery, system reliability, and continuous improvement. Healthcare IT Leaders’ Kansas City-based center of Excellence will support the engagement, utilizing a platform-agnostic Continuous Services approach that leverages intelligent automation.
Clyde Williams,CIO of Baptist Health,said the partnership will ensure critical applications supporting patient care teams are expertly maintained. He added that it allows the internal IT team to focus on clinical alignment and strategic priorities.
“This partnership ensures the critical applications that support our patient care teams are monitored and maintained with the highest level of expertise and responsiveness,” said Clyde Williams, CIO, Baptist Health. “These services will allow our internal IT team to focus on strong clinical alignment and strategic priorities to ensure the delivery of high-quality patient care.”
Ben Hilmes, CEO of Healthcare IT Leaders, expressed pride in aligning with Baptist Health, emphasizing their shared commitment to patient care excellence. He noted the managed services model brings agility, transparency, and measurable value to IT operations.
What’s next
This partnership follows Healthcare IT Leaders’ recent certification as a Workday AMS partner, further validating its tech-enabled continuous Services approach for EHR and ERP solutions. The company continues to expand its managed services partnerships with major health systems, focusing on delivering efficient and reliable healthcare IT solutions.