Heat Pump Recall: Over 100,000 Units Recalled Over Electrocution Risk
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Urgent Recall of Tucson Circulating Pumps in Ireland Due to Electrocution Risk
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Over 114,000 heating system pumps are being recalled nationwide due to a perhaps lethal electrical fault. Homeowners and tradespeople are urged to take immediate action.
What happened?
Teh Competition and Consumer protection Commission (CCPC) has issued an urgent safety recall for approximately 114,000 Tucson circulating pumps used in heating systems across Ireland.The recall stems from a potentially lethal flaw identified in pumps manufactured between 2017 and 2024. The Health and Safety Authority (HSA) initially referred the case to the CCPC earlier this year, prompting a thorough investigation by the consumer watchdog.
The risk lies in the electrical connections of the pumps. Consumers and professionals are explicitly warned not to touch the electrical connections or attempt any alterations, servicing, or adjustments to the pumps themselves.
What Does This Mean?
This recall represents a significant safety concern for homeowners and those working on heating systems. A faulty pump can pose a serious risk of electrocution. The CCPC’s investigation confirmed the potential for lethal electrical shock, necessitating the large-scale replacement program.
The affected pumps are integral components of heating systems in a ample number of Irish homes and businesses - exceeding 100,000 locations. The broad scope of the recall highlights the widespread use of these pumps and the importance of swift action.
Who is Affected?
The following groups are directly affected by this recall:
- Homeowners: Anyone who has had work done on their heating system in the past eight years should check their system for an affected Tucson pump.
- Tradespeople (Plumbers, Heating Engineers): Professionals servicing, maintaining, replacing, or working on heating systems must familiarize themselves with the details of the recall before undertaking any work.
- Landlords: Responsible for ensuring the safety of tenants, landlords need to proactively check heating systems in their properties.
Timeline of Events
| Date | Event |
|---|---|
| Earlier 2024 | Health and Safety Authority (HSA) refers case to the Competition and Consumer Protection Commission (CCPC). |
| Recent | CCPC launches investigation into Tucson circulating pumps. |
| Current | CCPC issues urgent safety recall of approximately 114,000 pumps. Replacement program initiated. |
How to Check if Your Pump is Affected
Follow these steps to determine if your pump is part of the recall:
- Locate the Pump: Identify the circulating pump within your heating system.
- Check the Brand: Confirm that the pump is manufactured by Tucson.
- Record the Serial Number: Carefully record the serial number of the pump.
- Verify Against CCPC List: Visit the CCPC website (ccpc.ie) and check the serial number against the published list of affected pumps.
- Take Photos: Take pictures of the pump from a safe distance as documentation.
Crucial: Do not touch the electrical connections of the pump.
what to do If You Have an affected Pump
If you identify an affected pump, follow these steps:
- Contact Tucson: Reach out to Tucson directly to arrange for the free-of-charge installation of a replacement pump by an approved technician.
- Do Not attempt