HelloCare.ai Smart Hospital Rooms Transform Reid Health
Reid Health Pioneers Smart Hospital Rooms with hellocare.ai, Transforming Patient Care and Addressing Staffing Challenges
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Reid Health, a leading regional health system serving East Central Indiana and West Central Ohio, is at the forefront of healthcare innovation with the implementation of advanced smart hospital rooms powered by hellocare.ai. This strategic partnership is not only addressing critical staffing shortages but also significantly enhancing the patient experience through cutting-edge technology and streamlined workflows.
Revolutionizing Patient Care with Integrated Technology
Reid Health has equipped each patient room with a comprehensive suite of hellocare.ai devices, including high-resolution cameras, voice-enabled technology, Interactive Digital Whiteboards, and Smart Room Signs. These tools power a range of AI-assisted services, including Virtual Nursing, Telehealth, and Virtual Sitting, all seamlessly integrated with the hospital’s Epic electronic health record (EHR) system.
This integration allows nurses to access vital patient information – labs, imaging, trends – with a simple touch on the Interactive digital Whiteboard. Crucially, they can also directly write back to Epic from the whiteboard, dramatically improving documentation efficiency and reducing administrative burden.
“With just a touch,nurses can now pull up patient labs,imaging,trends,and even write directly back to Epic from the whiteboard itself,” said Misti Foust-Cofield,MHA,BSN,RN,VP and Chief Nursing Officer at Reid Health. “The ease of access and bidirectional Epic integration have dramatically improved documentation, supported nurse wellbeing, and increased overall patient satisfaction.”
Demonstrable Results: Clinician Engagement and Efficiency Gains
The impact of this technology is already being felt across Reid Health. Between June and October 2024, the hospital recorded over 5,800 writebacks to Epic through the hellocare.ai whiteboards, with clinicians accessing the boards more than 14,000 times. These numbers demonstrate strong adoption and engagement with the new system.
“With hellocare.ai, we’ve not only been able to consolidate multiple services and technologies into a single, integrated platform, but also introduce new capabilities that were previously unavailable to our care teams,” explained Muhammad Siddiqui, Chief Digital and Information officer at Reid Health.”This has transformed the way we deliver virtual care, streamlining workflows, enhancing staff efficiency, and creating a more connected experience for patients and clinicians alike.”
Preparing the Next Generation of Nurses
Reid Health’s commitment to innovation extends beyond its patient care areas. The hospital has integrated hellocare.ai into the IVY Tech Simulation Lab, providing nursing students with hands-on experience using the same advanced tools they will encounter in real-world clinical settings.
“Our students now graduate ready to contribute from day one,” added Foust-Cofield. This ensures a skilled and adaptable workforce prepared to embrace the future of healthcare.
A Partnership Driving the Future of Healthcare
hellocare.ai’s Founder and CEO, Labinot Bytyqi, highlighted the significance of the partnership. “Reid Health’s bold vision and commitment to innovation make them an ideal partner,” he said. “Together, we’ve created one of the most advanced smart hospital room models in the contry, fully digital, virtual first, and patient centric.”
The collaboration between Reid Health and hellocare.ai represents a gold standard in modern hospital care delivery, offering improvements in nurse retention, operational ROI, and, most importantly, enhanced patient care.
About Reid Health
Reid Health is a regional health system serving East Central Indiana and West Central Ohio, committed to delivering exceptional care, innovative solutions, and community wellness.
about hellocare.ai
hellocare.ai is a leading provider of AI-assisted virtual care solutions, supporting over 70 health systems across the U.S. and expanding globally. The company’s fully integrated platform includes AI-assisted Virtual Nursing,Virtual Sitting,Patient Engagement,Digital Whiteboard,Digital Room Signage,Ambient Documentation,Hospital-at-Home,Remote patient Monitoring (RPM),and Digital Clinic,seamlessly embedding into existing healthcare EHRs and infrastructure. For more information,visit https://hellocare.ai.