Helpline Record During Ingebrigtsen Trial
- Increased media attention on domestic violence cases appears to be prompting more individuals to seek help, according to aid organizations.
- In March, the helpline fielded a record 379 telephone inquiries, surpassing the previous high of 320 calls in August 2024, according to Julie Haatuft, general manager of the...
- “It’s a high number, and the upturn has only continued,” Haatuft said.
Helpline Sees Surge in Calls Amid Focus on Domestic Violence
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Increased media attention on domestic violence cases appears to be prompting more individuals to seek help, according to aid organizations. A national violence and abuse helpline has reported a significant increase in calls during March and April.
Record Number of Inquiries
In March, the helpline fielded a record 379 telephone inquiries, surpassing the previous high of 320 calls in August 2024, according to Julie Haatuft, general manager of the helpline. The surge continued into April, with 130 inquiries received in the first nine days alone, exceeding the daily average of the record-breaking month of March.
“It’s a high number, and the upturn has only continued,” Haatuft said.
The violence and abuse line provides anonymous assistance via phone and chat.
When asked if the increase was linked to specific high-profile cases, Haatuft acknowledged the situation was likely more complex. “But the positive thing about increased focus on violence in close relationships is that it also gives increased awareness of assistance,” she added.
Margrete Østerhus, head of the alarm phone for children and young people, confirmed a similar increase in inquiries related to violence during March and april.
shame and Guilt
“Many we talk to tell perhaps for the first time about the violence they are exposed to,” Haatuft stated. “We provide details on what violence is, reactions to violence and assistance. for many, this is about putting words into what you live with.”
According to Haatuft,many callers have endured violence for extended periods,making it difficult to break free.
The violence and abuse line aims to help individuals understand the dynamics of violent relationships. Haatuft noted that feelings of shame and guilt are common among those who reach out.
She added that approximately half of the callers recount past experiences, seeking support and guidance due to life changes that have resurfaced previous trauma.
Haatuft emphasized that the primary concern for most callers is ensuring their safety and escaping the abuser, with a review of their situation frequently enough occurring later.

“for some,review is a big burden,for others it is an important part of the process,” she said.
When asked about the prevalence of inquiries regarding mental abuse, Haatuft confirmed it was one of the three main categories, alongside physical and sexual violence. She noted that most individuals experience multiple forms of violence simultaneously.
Mental Violence is the Worst
Ane Fossum, general manager of the Crisis Center Secretariat, stated that while it is too early to determine if crisis centers have seen an increase in demand, the focus on mental violence has increased.

“Too many people in Norway live in a violent regime,” Fossum said. “All violence is harmful, but several people who have lived years of physical violence tell us that the mental violence is the worst. It does something about your self -image. It is massive when exposed to the day after day, year after year.”
Fossum expressed hope that media coverage would encourage individuals to reflect on their own experiences.

“There are several who can see that it is possible to get recognition for what you have experienced and that it is possible to report,” Fossum said.
Fossum offered three key messages to individuals experiencing violence:
- It is possible to talk about it.
- It is possible to gain recognition for it.
- It is not your fault.
“It is possible to start a life free of violence,” Fossum concluded.”It is a human right to live a life without violence, and it is a social duty to help people out of violence and protect people from violence.”
Published: April 11, 2025
Here’s a Q&A based on the provided article, designed for clarity, SEO, and user engagement:
Domestic Violence Helpline: Understanding the Surge in Calls and Available Support
This data is based on the provided article from a Norwegian news source, published on April 11, 2025. Due too its age, the information may not reflect the most current statistics or resources.
H2: Why Has the Violence and Abuse Helpline Seen an Increase in Calls?
The article indicates the helpline experienced a significant increase in calls during March and April.This surge may be attributed to:
Increased Media Attention: Higher profile domestic violence cases may have prompted more individuals to seek assistance.
Greater Awareness: Increased focus on violence in close relationships raises public awareness of available support.
H2: What Are the Numbers?
March: 379 telephone inquiries, a record high, surpassing the previous record of 320 calls in August 2024.
April (First Nine Days): 130 inquiries, exceeding March’s daily average.
H2: What Services Does the Violence and Abuse Line Offer?
The violence and abuse line offers:
Anonymous assistance via phone and chat.
Information and guidance on violence, including reactions to violence and available assistance.
H2: How Can I Get Help if I’m Experiencing Violence or Abuse?
The article provides several resources for individuals experiencing violence or abuse:
Violence and Abuse Line: Phone number: 116 006. offers a helpline and chat service.
Dinutvei.no: Provides a question-and-answer service on violence in close relationships, rape, and other sexual abuse.
crisis centers: Find a crisis center near you for support.
Support Center for Crime-prone: Contact at 800 40 008.
General Practitioner: Consult your doctor for additional support.
H2: What Challenges Do Callers Face?
Callers to the helpline frequently enough:
Are sharing their experiences for the first time.
Have endured violence for extended periods.
Experience feelings of shame and guilt.
H2: What Types of Violence Are People Reporting?
The article highlights that individuals experience:
Physical Violence
Mental Violence
Sexual Violence
H2: What are the long-term effects of domestic abuse, according to court documents?
Court documents reveal the serious consequences of long-term domestic abuse:
Physical and Mental Health: Strong physical reactions, weak functioning, and other serious health consequences.
Impact on Children: Children also experience abuse.
Fear and Trauma: Families live in “persistent and constant fear”.
H2: Has There Been an Increase in Mental Violence Cases?
Yes, the article confirms that inquiries regarding mental abuse are among the main categories of violence reported, alongside physical and sexual violence.
H2: What Are the Key Messages for Individuals Experiencing Violence?
Ane Fossum, head of the Crisis Center Secretariat, offers these messages:
It is possible to talk about it.
It is possible to gain recognition for it.
* It is indeed not your fault.
H2: How Can I Start a Life Free From Violence?
According to the article, “It is possible to start a life free of violence”. Moreover, it is a human right to live without violence, and a social duty to protect people from violence.
H2 Would you like to know something about crisis centers or national resources that can help?
| Resource | Description |
| :——————————————— | :——————————————————————– |
| Violence and Abuse Line | Helpline and chat service 116 006. |
| Dinutvei.no | Q&A service on violence in close relationships, rape, and other sexual abuse |
| Crisis Centers | Local centers offering support to survivors of abuse. |
| Support Center for Crime-prone | Collaborative effort between police districts and municipalities |
| General Practitioner | can provide additional support, medical examinations, and consultation. |
This table provides a convenient and easily scannable overview of the key resources.
