What Happened?

Starry Terrace, a wedding venue in⁤ Tsim Sha‍ Tsui, Hong Kong, is ‌suspected of closing​ without notice,‌ potentially‍ leaving couples who booked events facing significant financial losses.The Customs‍ and‌ Excise Department confirmed on Tuesday, September 10,⁤ 2024,‍ that⁢ it ⁣had received reports regarding the‍ venue’s suspected closure⁤ and will investigate potential violations of the⁢ Trade Descriptions Ordinance Trade Descriptions Ordinance.

The restaurant is part of Super⁣ Star Group, located in Tsim Sha Tsui.

How Was the Closure Discovered?

The situation came to light after Peache Bridal Atelier, a local wedding gown‍ company, discovered ‍concerns raised by a client. ⁤The client, who had ‌planned a December⁢ banquet at Starry Terrace, found the elevator button for the restaurant’s floor‌ was inoperable over the weekend of September 7-8, 2024. ​

Vienna Lau, founder of Peache Bridal Atelier, stated that a visit to the venue on Monday, September 9,‌ 2024, confirmed the suspicions. Building management informed them that no activity had been​ observed ⁣within the restaurant for two to three ‍weeks.

Financial Implications for Couples

At least one client⁢ reported paying a deposit ranging from HK$30,000 to HK$50,000 (approximately US$3,860 to US$6,430 as of September 16, 2024 HKD to USD conversion) but was ​repeatedly pressured for the second installment of⁣ payment. this prompted the client to suspect something ⁢was⁢ amiss⁢ and delay further payments.

What Happens Next?

The Customs and Excise Department‍ will ​investigate whether Starry Terrace violated the Trade Descriptions Ordinance.Affected ⁣couples are ‍advised to gather ‌all relevant documentation, including​ contracts and payment receipts, and file complaints with ⁤the department. Further legal​ avenues for recourse may be available depending on the terms of​ thier‍ contracts and the findings of the investigation.