Izzi Service Outage: Massive Internet and TV Failures Reported Across Mexico
- Internet, television, and telephone services collapsed across Mexico on July 23, 2026, leaving a significant portion of Izzi’s customer base offline.
- According to El Financiero, the outages were national in scope.
- Milenio reported that customers faced simultaneous interruptions in both television and telephony services.
Internet, television, and telephone services collapsed across Mexico on July 23, 2026, leaving a significant portion of Izzi’s customer base offline.
A National Connectivity Collapse
The failures emerged throughout the day. According to El Financiero, the outages were national in scope.
It wasn’t just the web that went dark. Milenio reported that customers faced simultaneous interruptions in both television and telephony services.
Crisis in the Central Hubs
Eje Central identified specific geographic clusters in the central region of the country, noting that failures were particularly concentrated in Mexico City (CDMX) and the State of Mexico (Edomex).
Professional Disruptions During Business Hours
The timing was critical.
Surging Complaints and Unverified Causes
As the day progressed, the volume of complaints surged. SDP Noticias reported that users turned to digital platforms to confirm whether the service had collapsed entirely or if the issues were merely intermittent.
The technical cause of the outage remained unverified at the time of reporting. However, the consistent accounts from El Financiero, Milenio, and Radio Fórmula confirm a mass service failure affecting broadband, cable TV, and voice services.