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Join Salesforce as a Cloud Account Executive: Drive Growth with Service Cloud in London

Join Salesforce as a Cloud Account Executive: Drive Growth with Service Cloud in London

November 20, 2024 Catherine Williams - Chief Editor Business

Job Description: Cloud Account Executive

Table of Contents

  • Job Description: Cloud Account Executive
    • About Service Cloud
    • Role Overview
    • Your Impact
    • Qualifications

Location: London, UK

Salesforce is a leading company in AI, Data, and CRM. We aim to help businesses connect with their customers effectively. We encourage our employees to grow and make a positive impact on the world.

About Service Cloud

Service Cloud is a customer service application on the Salesforce platform. It helps businesses enhance customer service efficiency by providing a unified view of customer interactions. Key features include field service, web chat, CTI, and social customer service. Service Cloud enables faster and more productive interactions across channels, improving customer satisfaction and reducing costs.

Role Overview

We seek a dynamic individual to promote our Service Cloud application. The focus is on Contact Centre and AI applications in customer service. You will sell Service Cloud products to potential customers in the Consumer Goods sector, emphasizing Voice, Digital Engagement, and AI.

Your Impact

At Salesforce, you will work in a collaborative environment. Your role involves consulting with customers to understand their challenges and goals. You will help them implement Service Cloud solutions to achieve their business objectives. Your contribution will enhance our business growth in a positive atmosphere.

Qualifications

  • Proven experience selling software or technology to C-level executives in companies with 0-2000 employees.

Desired Skills:

  • Consultative selling experience
  • Strong prospecting skills
  • Ability to articulate ROI
  • Effective objection handling
  • Coachable attitude
  • Strong business understanding
  • Planning and closing abilities
  • Excellent communication skills
  • Ability to collaborate in a team environment
  • Results-driven mindset

Join us in this exciting opportunity to make a difference in customer service.

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