Jollibee QR Code Scandal: Woman Charged S.99 for ‘Free’ Ice Cream

Jollibee QR Code Scandal: Woman Charged S$7.99 for ‘Free’ Ice Cream

November 13, 2024 Catherine Williams - Chief Editor Business

A woman at a Jollibee restaurant in Singapore faced an unexpected charge of S$7.99. She scanned a QR code that promised free ice cream but inadvertently signed up for an $8 mobile service subscription. The incident raised concerns, prompting Jollibee to investigate the matter.

Reports indicate that several customers may have encountered similar issues after scanning QR codes for promotions. Jollibee acknowledged the situation and is looking into the feedback process linked to QR codes at its outlets.

This incident highlights the importance of reviewing scanned QR codes before taking action. Customers should remain cautious about potential hidden fees associated with seemingly simple offers.