Leaders Embrace Differences: Finding Common Ground
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The Universal Language of Shared Experiences: Connecting Across Cultures
Leaders are right to celebrate diversity-and they can also leverage our shared beliefs
Most of us have settled into fall now,whether that means back to school,relinquishing summer Fridays,or closing up holiday homes.If you’re lucky, you may have traveled and had a chance to experience a new culture, try new foods, and interact with people different from yourself.
In corporate life, manny of my clients seek advice on global teams. how to unite them, how to respect different views, and ways to connect across borders and politics. And while we most of us are keen to celebrate the vast diversity of beliefs and traditions and customs around the globe, I was recently struck by how much more we have in common.As a psychologist, I’m trained to recognize two truths: how complex and unique humans are, and how many commonalities we all share. But even I got a reminder recently.
I recently went to Zambia, to a relatively remote area, where I had the chance to really disconnect from life in London. Or, to put it another way, I wanted to really connect, but with other people, in a different place. It was the end of the summer, and a final holiday before that autumn back-to-school feeling set in with clients and deadlines.As I took a taxi to a big plane, to a smaller plane, to a tiny plane to my destination, I felt my “real” life retreating. But by the time I was beginning the journey back home,I had learned how much we all have in common.
I grew up in Chicago, where my father ran a restaurant.So, I grew up around cooking and serving food and running a small business. One night in Zambia, I was the only guest. I asked the staff if I could join in preparing the meal, and they graciously agreed. (I probably watched too much Anthony Bourdain…) The nice thing about prepping food-whether it’s in a Midwestern restaurant for 100 diners or in a small hut on the banks of the upper Zambezi River-is that you have time to chat. You’re focused, you’re chopping, you’re adjusting the heat… but you’re also stuck in a small warm space with other people for hours.
I spoke with the women as we pan-fried okra and prepared the meat and watched the grill. We traded stories of daily life, my flat in London, their homes nearby. I was prepared to politely ask about this or that, unique to Zambian life. Instead, we bonded over children and dinnertime. Like me, they moaned about children and curfews, and
