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Lightspeed backs Indian home services startup Snabbit as the next big consumer trend - News Directory 3

Lightspeed backs Indian home services startup Snabbit as the next big consumer trend

May 29, 2025 Catherine Williams Tech
News Context
At a glance
  • Fastitis (Snabbit), ⁤a 15-month-old startup aiming‍ to revolutionize India's traditionally informal home services sector, has secured $19 million in Series B funding.
  • The company plans to use the investment to expand its quick-service platform, ⁤which offers cleaning, dishwashing, laundry, and kitchen preparation services via its⁢ app.
  • Aayush ⁢Agarwal, founder and CEO,⁣ launched Snabbit in Mumbai after struggling to find reliable domestic help.
Original source: techcrunch.com

Key Points

  • Snabbit raises⁢ $19 million in Series B funding.
  • The funding⁢ will⁢ fuel expansion of its quick-service platform across India.
  • Snabbit aims to provide reliable and structured home services.
  • The startup focuses on better ⁤treatment ⁣and‍ pay for‍ domestic workers.

snabbit Raises $19M to Transform Indian Home Services

‍ ⁢ Updated May 29, ⁢2025
⁢

Fastitis (Snabbit), ⁤a 15-month-old startup aiming‍ to revolutionize India’s traditionally informal home services sector, has secured $19 million in Series B funding. Lightspeed led the round, with participation from existing ⁢investors Elevation capital and Nexus Venture Partners. ⁢The funding values the company at $80 million post-money.

The company plans to use the investment to expand its quick-service platform, ⁤which offers cleaning, dishwashing, laundry, and kitchen preparation services via its⁢ app. Snabbit promises ‍delivery in⁢ as little as 10 minutes.

Aayush ⁢Agarwal, founder and CEO,⁣ launched Snabbit in Mumbai after struggling to find reliable domestic help. He recounted that the situation‍ became so dire that his mother had to travel from Kolkata to assist him.

Agarwal said, “What stayed with me was that in a world of convenience where you can press a button, and you’ll get a⁢ cab, or you’ll get food or groceries,⁣ you can even⁤ get someone to go out on a date with, but finding someone for a simple service at home⁣ was excruciatingly difficult.”

Snabbit employs a “full-stack approach,” managing workers, dubbed “experts,” from sourcing and screening ‍to training and⁤ onboarding. The company houses⁤ workers near demand centers to ensure prompt service.

Snabbit faces competition from Urban Company, which recently launched a similar service. Other new entrants include Broomees and Pronto.

Agarwal acknowledged the increasing competition, stating, “We know that the market is heating up. The category ‍is getting exciting, new players are coming in and ⁣getting funded.‍ And I think all ⁣of it is great ⁢for us as long as we keep executing relentlessly.”

Snabbit’s ⁤services ⁤range from ₹169 (about $2) to ₹499 (nearly $6)⁤ for up to 240 minutes of work. While pricier than ⁣Urban Company’s starting rate of ₹49 (50 ⁢cents), Agarwal said Snabbit has continued to grow.

The company uses its own technology, including a CRM tool and eKYC process, to ensure a consistent customer experience and regulatory⁢ compliance.

Snabbit currently has over 600 workers. The company has partnered with Yulu to provide e-bikes to its women workers,enabling them to ⁢cover greater distances between jobs.

The average transaction on Snabbit’s platform is between ₹250 and ₹270 (about $3). Workers completing 12-hour shifts can earn “upward” of ₹40,000 ($470) a month, with bonuses available, according to Agarwal. he added that even those working four hours a day can earn ⁣over ₹10,000 ($120) monthly.

Agarwal claims Snabbit’s workers earn ⁤more than the typical ₹9,000 ($100) paid to ⁣domestic helpers in urban ‍areas.

Better treatment for domestic workers

Snabbit provides its workers with personal life, ⁣health, and accidental insurance,‍ as ⁤well as family⁣ insurance for long-term employees. The company also offers⁢ an SOS feature on its app for workers ⁤facing workplace abuse, connecting them with a field operations team within minutes.

Agarwal said Snabbit has grown fivefold in the last four months and ⁤is currently growing about 20% week-over-week. The company plans to ⁣expand to over 200 micro markets across India’s metro cities within the next nine months and ‍increase its workforce.

While some hyperlocal ⁢consumer ⁤apps have struggled,agarwal maintains that⁢ snabbit’s customer retention rates are comparable to those ⁢of accomplished consumer internet ⁢companies.

rahul Taneja, ‍a partner at Lightspeed, said, ⁤”snabbit is transforming home services in India by bringing speed, structure, and trust to a sector that ⁢has ⁢largely operated informally until now. We ⁢are⁣ excited to⁤ join them on this journey and support their mission to transform and scale what ⁤was once considered ‍a luxury into a day-to-day necessity.”

What’s next

It remains to be seen how Snabbit can sustain customer retention, navigate competition, and continue its⁢ expansion across the Indian market ⁤while providing reliable home services.

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Related

Elevation Capital, Fastitis, lightspeed, Nexus Venture Partners

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