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Messenger Website Shutting Down: Users Redirected to Facebook

by Lisa Park - Tech Editor

Meta is phasing out yet another platform, this time its standalone website for Messenger. Starting in , users will no longer be able to access Messenger solely through messenger.com. Instead, web-based messaging will be redirected to facebook.com/messages, effectively integrating the service more tightly with its parent platform.

The move, announced via a company help page, follows Meta’s decision a few months prior to discontinue standalone desktop apps for Messenger on both Windows and Mac. Users who previously relied on the Messenger website will now be automatically redirected to Facebook’s messaging interface. According to the help page, conversations can be continued either within Facebook or on the Messenger mobile app.

For users who do not have a Facebook account but have been using Messenger, the change is more restrictive. They will be limited to continuing their conversations solely through the Messenger mobile application. This effectively cuts off web access for those who intentionally avoided linking their Messenger accounts to Facebook profiles.

Meta is providing a pathway for users to restore their chat history on any platform. This relies on the PIN number users initially set up when creating a backup on Messenger. The company acknowledges that users may have forgotten this PIN and offers a reset mechanism, though the added step introduces another potential point of friction for users.

The decision to consolidate Messenger access into Facebook isn’t unexpected, given Meta’s recent actions. The shutdown of the desktop apps in foreshadowed this shift, as Meta had already begun directing desktop app users to the Facebook website. This gradual transition suggests a deliberate strategy to streamline its messaging offerings and reduce platform maintenance costs.

The announcement has already sparked frustration among users, particularly those who actively chose to separate their Messenger usage from their Facebook presence. Many have voiced their discontent online, expressing a preference for the independence the standalone website offered. This sentiment is particularly strong among users who have deactivated their Facebook accounts but continued to utilize Messenger for communication.

The history of Messenger is a complex one, marked by periods of separation and reintegration with Facebook. Originally launched as “Facebook Chat” in , it was spun off as a standalone app in . In , Meta (then Facebook) removed messaging functionality from the main Facebook app, pushing users towards the Messenger app. However, more recently, the company began reintegrating Messenger back into the Facebook app in , a trend that culminates in the current shutdown of the Messenger website.

The rationale behind these shifts appears to be a combination of cost reduction and a strategic refocusing on the core Facebook platform. Maintaining multiple platforms – standalone apps for desktop and web, a mobile app, and integrated messaging within Facebook – represents a significant operational burden. By consolidating access through Facebook, Meta can streamline development, maintenance, and support resources.

While the move may inconvenience some users, it aligns with a broader trend within Meta to prioritize the Facebook ecosystem. The company is clearly signaling that Messenger is increasingly viewed as a feature *within* Facebook, rather than a standalone service. This strategy may also be aimed at bolstering Facebook’s user engagement metrics, as users are now compelled to interact with the core Facebook platform to access Messenger’s web-based messaging capabilities.

The implications of this change extend beyond simple user convenience. For individuals who deliberately avoided Facebook to maintain privacy or limit their social media footprint, the loss of the standalone Messenger website represents a significant reduction in their options. They are now faced with either adopting the Messenger mobile app or abandoning the platform altogether.

Meta’s decision to sunset the Messenger website is a clear indication of its long-term vision for the messaging service. The company is betting that the convenience of integration within Facebook will outweigh the frustrations of users who preferred a more independent experience. Whether this strategy proves successful remains to be seen, but it underscores the growing power of large tech companies to shape the online landscape according to their own priorities.

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