Migros Food Shortage: Switzerland Explained
Empty shelves haunt Swiss supermarkets as a major Migros food shortage,specifically impacting dairy products,unfolds. Deliveries are disrupted due to IT issues at Elsa Group, a key supplier, leaving shoppers scrambling for yogurt, cheese, and other refrigerated staples. Migros is actively combating the crisis with immediate measures, including alternative procurement strategies and manual picking to mitigate the disruption. The root cause? A shift to SAP software triggered supply bottlenecks. This situation affects all Migros cooperatives across Switzerland,creating widespread concern among consumers.
For an inside view, News Directory 3 is tracking the evolving situation. While full product availability timelines remain uncertain, regional alternatives are partially stocked. In the meantime, spoiled products are being donated. Discover what’s next as migros tackles the IT woes and promises a full recovery.
Migros Supermarket Dairy Shortage: IT Glitch Empties Swiss Shelves
Updated June 18, 2025
Shoppers at migros supermarkets across Switzerland are encountering empty shelves in the dairy section. An IT problem at Elsa Group, a Migros subsidiary and key supplier, is disrupting deliveries of refrigerated items like yogurt and cheese. The company has posted notices describing the situation as “an extraordinary event.”
the disruption affects all regional migros cooperatives, including Denner, migrolino, and Migros Online. Customers have voiced concerns on Migipedia, Migros’ community platform, regarding the lack of available products.
The root cause stems from Elsa Group’s recent switch to SAP software at the begining of June. This transition triggered logistical problems and supply bottlenecks, as the software manages product distribution. Elsa Group handles the production, aging, and processing of Migros’ dairy and cheese products.
A Migros spokesperson said IT specialists are working to resolve the problem quickly. The spokesperson added that immediate measures, including alternative procurement, outsourcing, and manual picking, have been implemented.
While the company has not specified when full product selection will return, Migros stated that the disruption only impacts products delivered by Elsa Group. Products with the ‘regional’ label, sourced from different suppliers, remain available.
The delivery issues have led to some products spoiling. Migros reported that these items have been donated to charities or used as pig feed.
what’s next
Migros continues to work toward resolving the IT issues and restoring full dairy product availability. Customers are advised to check for regional alternatives in the meantime.