Nescafé Targets Gen Z: Shifting Coffee Consumption
Nestle’s Nescafé Espresso Concentrate: A New Frontier in Coffee Consumption
Nestlé,a global leader in food and beverages,is making a significant push into the evolving coffee market with its innovative Nescafé espresso Concentrate. This new product, designed for customization and targeting a younger demographic, represents a strategic shift in the company’s product development approach, aiming to capture new consumption occasions and expand into adjacent categories.
The Rise of Cold Coffee and Customization
The Nescafé espresso Concentrate marks a departure from customary coffee offerings, focusing on a cold liquid concentrate that allows consumers to create their own chilled coffee beverages at home. Developed within an R&D accelerator and initially trialed in U.S. Kroger stores, this product is Nestlé’s answer to the growing demand for cold coffee options.
Unlike pre-mixed, ready-to-drink (RTD) cold coffees that have flooded the market, the concentrate emphasizes personalization. “Most young people have grown up with coffee cold … their expectation is for cold coffee, lots of flavors, textures, additions,” explains Howat, a representative from Nestlé. This allows consumers to “hack” their coffee, adding milk, water, lemonade, or other beverages to suit their individual preferences.
Launched initially in Australia in late 2024, the Nescafé Espresso Concentrate has as expanded its reach to the U.S., U.K., Canada, Japan, China, and Singapore, with further market expansions planned. The brand is also leveraging social media marketing, including a collaboration with influencer Zach king, to connect with its target audience. “It’s achieving what we set out to achieve,” Howat states, noting that the product “just takes the brand into a diffrent space.”
An Alcohol Alternative for a New Generation
Beyond the immediate coffee market,Nestlé sees the Nescafé Espresso Concentrate as a gateway to broader expansion,particularly by targeting new consumer habits and adjacent categories. this includes penetrating traditional tea markets in regions like India, China, and Japan, focusing on customization and premiumization, and identifying new consumption occasions.
A key driver for this strategy is the observed shift in consumption patterns among younger generations.”What’s captivating about younger consumers is they’re drinking a lot less alcohol,” Howat observes. This trend, supported by studies indicating lower alcohol consumption among Gen Z compared to previous generations, has fueled a surge in demand for non-alcoholic and health-and-wellness-oriented alternatives. While some research has questioned the extent of this abstinence, citing the cost-of-living crisis as a potential factor, Nestlé perceives a significant opportunity.
The company aims to position coffee as an all-day beverage and a refined alternative to alcohol. “When they socialize in the evening with their friends,they’d like to drink something which is adult but perhaps doesn’t have alcohol,” Howat elaborates. This opens avenues for Nescafé to enter this space with offerings such as decaffeinated, cold, or indulgent coffee products, catering to consumers seeking adult-oriented, non-alcoholic social beverages.
