OneDrive Search Bug: Microsoft Investigates Fix
- Microsoft is currently investigating an issue within OneDrive that causes search results to appear blank for some users.
- According to Microsoft, the files are still present and accessible, but they do not appear in search results.
- The company said it recognizes the impact of this issue and is working to resolve it quickly.They thanked users for their patience.
OneDrive Search Function Plagued by Issues, Microsoft Investigates
Microsoft is currently investigating an issue within OneDrive that causes search results to appear blank for some users. The problem affects those searching for files they know they have uploaded. This OneDrive issue impacts users across Windows, Android, iOS, and the web.
According to Microsoft, the files are still present and accessible, but they do not appear in search results. The company is actively working to determine the root cause of the problem and its scope. No workaround or estimated timeline for a fix is currently available.
The company said it recognizes the impact of this issue and is working to resolve it quickly.They thanked users for their patience.
In addition to the search problems, Microsoft is also addressing a separate issue affecting iOS users. Some slow-motion videos uploaded to OneDrive are playing at normal speed.
For iOS users experiencing the video playback issue, Microsoft suggests sharing the video from the iOS gallery directly to OneDrive rather of manual uploads or automatic Camera Roll backup.
What’s next
Microsoft continues to investigate both the search and video playback issues, promising updates as solutions are developed. The role of cloud storage and reliable search functionality remains a priority for the company.