Relatient CEO Jeff Gartland Interview – Health Business Group
Jeff Gartland, CEO of Relatient, reveals how modern patient scheduling is revolutionizing healthcare. He stresses that technology is key to bridging gaps and improving human interaction within medical practices, and advocates for patient-focused referral systems. Gartland,leveraging insights from his tenure at mckesson,ciox,and Elevance,details how Relatient prioritizes patient access and satisfaction via cutting-edge systems and automated waitlists—ultimately solving the paradox of long waits. Simplifying referrals and aligning scheduling with demand are core to enhancing patient engagement. For more insights from industry leaders, News Directory 3 can provide further context. Discover what’s next in healthcare efficiency with this interview.
Relatient CEO: Modern Patient Scheduling Boosts Access
Updated June 02, 2025
Streamlining patient scheduling is about more than just technology; it’s about improving human interaction, according to Jeff Gartland, CEO of Relatient. Gartland, drawing from experience at McKesson, ciox, and Elevance, aims to transform how patients engage with medical practices.
Gartland highlighted the importance of understanding the differences between new and existing patients. he also emphasized the need for a consumer-centric referral system to reshape medical practice engagement. Patient access and satisfaction can be considerably improved with cutting-edge scheduling systems and automated waitlists, Gartland noted.
The paradox of long appointment waits despite underutilized clinical time can be solved with sophisticated scheduling systems, Gartland said. He advocates for a portal-free experience to simplify referrals and enhance convenience.
Aligning scheduling rules with patient demand and ensuring operational precision are key to boosting patient engagement and creating a better healthcare experience, according to Gartland.