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Renault UK Data Breach Affects Customers and Competition Entrants
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Published October 3, 2023, at 16:35:49 UTC. Last updated October 3, 2023.
What Happened?
Renault UK has confirmed a cybersecurity incident resulting in unauthorized access too customer data. The breach impacts not only vehicle owners but also individuals who participated in competitions or otherwise shared information with the company,even without making a purchase.Renault UK stated that affected individuals are being notified.
The compromised data includes possibly sensitive information such as customer names, addresses, dates of birth, gender, phone numbers, Vehicle Identification Numbers (VINs), and vehicle registration details. This incident follows a recent pattern of cyberattacks targeting major UK companies.
Timeline of Recent Cybersecurity Incidents
This breach is the latest in a series of high-profile cybersecurity incidents affecting UK businesses:
- August 2023: Jaguar Land Rover halted production and secured a £1.5 billion government-backed loan following a cyberattack The Guardian.
- Earlier 2023: Marks & Spencer (M&S) and the Co-op experienced cybersecurity breaches that disrupted supply chains and customer orders,and lead to data access of shoppers BBC News.
What Data Was Compromised?
According to Renault, the following types of data where potentially accessed during the cyberattack:
| Data Type | Description |
|---|---|
| Customer Names | Full names of individuals who interacted with Renault UK. |
| Addresses | Residential addresses provided to Renault UK. |
| Dates of Birth | Birthdates of affected individuals. |
| Gender | Gender information collected by Renault UK. |
| Phone Numbers | Contact phone numbers. |
| Vehicle Identification Numbers (VINs) | Unique identifiers for vehicles. |
| Vehicle Registration Details | Information related to vehicle registration. |
Renault’s Response
Renault UK states that the breach was an isolated incident contained by the third-party provider. They are collaborating with the provider to implement appropriate security measures and have notified the relevant authorities. The company is actively contacting affected customers to inform them of the incident and advise caution regarding unsolicited requests for personal information.
A Renault spokesperson confirmed: “The third-party provider has confirmed this is an isolated incident which has been contained, and we are working with it to ensure that all appropriate actions are being taken. We have notified all relevant authorities.”
