Rightway Partners with Curai Health to Enhance Access to Virtual Care for Members

Rightway, a healthcare navigation and pharmacy benefits platform, has partnered with Curai Health, an AI-based virtual clinic. This partnership allows Rightway members to access Curai’s virtual care services.

Curai Health provides various services, including personalized primary care, urgent care, referral management, condition management, and prescription and lab ordering. Rightway’s nurses assist with post-visit support, coordinating necessary prescriptions, labs, and referrals.

The collaboration grants Rightway members 24/7 access to virtual urgent care through the Rightway app. Rightway aims to improve user satisfaction, increase care utilization, and reduce out-of-pocket costs. The company works to simplify healthcare experiences by scheduling appointments and directing members to quality and cost-effective care.

Paula Bush, Rightway’s executive vice president of navigation strategy, stated that the partnership enhances members’ access to high-quality care. Curai’s model offers flexibility without compromising quality, marking a significant step in healthcare delivery.

Interview⁢ with Paula‌ Bush, Executive Vice President of Navigation Strategy at Rightway

Interviewer: Thank you for joining us, Paula.⁣ Rightway has recently announced a partnership with Curai ‌Health. Can​ you elaborate on what this‍ partnership entails and​ its significance?

Paula Bush: Absolutely. Our partnership with Curai Health allows Rightway members to access a wide range of virtual ⁣care services ⁤directly through the Rightway app. This includes ⁤personalized primary care,​ urgent care, referral management,⁤ and more. It’s significant because it ⁣enhances our‌ capability to ‍provide ⁢high-quality care⁢ while ensuring​ that access is ⁣both flexible and convenient for⁤ our members.

Interviewer: How⁤ does this partnership impact the overall healthcare ​experience for⁢ Rightway members?

Paula Bush: Our‍ goal has​ always been to simplify the healthcare journey for our members. With this partnership, we can offer 24/7​ access to virtual urgent care. Our nurses are⁣ there to support members post-visit, coordinating‍ necessary prescriptions, labs, and referrals. This streamlined process not only improves user⁢ satisfaction but also encourages care utilization while helping to manage out-of-pocket⁣ costs effectively.

Interviewer: You mentioned the importance⁢ of quality care. How does Curai Health ensure that‍ their services maintain high standards?

Paula Bush: Curai’s model is designed to integrate technology ‌with personal care, which means that while members have access to flexible ​virtual services,⁤ they’re still receiving high-quality attention from qualified‍ healthcare professionals. This balance of convenience and quality is essential, and it ⁤marks a significant step ‌forward in how healthcare is delivered.

Interviewer: Neal ​Khosla,‍ the CEO of Curai Health, expressed excitement about the partnership. What specific benefits do you expect for Rightway members?

Paula Bush: We⁤ anticipate a few key benefits. First, members will experience improved access to healthcare services at any time of the day. Second, ⁤by using⁢ the Rightway app to navigate their care needs, they can expect a smoother experience when it comes to scheduling appointments and following up with care providers. Ultimately, this should lead to better health outcomes and increased overall satisfaction.

Interviewer: This ​isn’t the first partnership for Curai Health, right?‍ You previously collaborated with Tufts Medicine. How do those collaborations come into⁤ play?

Paula Bush: That’s correct. The partnership‌ with Tufts Medicine is a great example of‍ how we’re⁢ looking to ⁢enhance virtual‍ care access. Patients connected to ​that collaboration can⁣ use the MyTuftsMed app to engage with their healthcare providers, schedule appointments, and access virtual care‌ seamlessly. Each partnership we pursue ⁤is about expanding the ecosystem of care options available to our members.

Interviewer: In addition to ⁤your work with Curai, Rightway has recently switched pharmacy benefit managers for Tyson Foods and formed partnerships with Kindbody and One Medical. Can you ⁣share ‌more​ about⁤ these developments?

Paula Bush: ⁤Sure! The transition for Tyson Foods promises significant savings—about 15% on costs through‍ Rightway. Our partnerships with Kindbody and One Medical expand the range of ‍healthcare services available to our members. Kindbody focuses on reproductive healthcare⁤ services, while One Medical enhances access ‍to primary care. Together, these collaborations allow us to provide comprehensive care solutions that meet diverse member needs.

Interviewer: Thank you for your insights, Paula. It​ sounds like Rightway is making significant strides‍ in healthcare‍ navigation and delivery.

Paula Bush: Thank you for ⁣having me. We’re excited about these ⁣developments and the positive impact they will have on our members’ ‌health journeys.

Neal Khosla, CEO of Curai Health, expressed excitement about the partnership, emphasizing the need for a better way to deliver seamless, personalized care.

Earlier collaborations for Curai Health included a partnership with Tufts Medicine to enhance virtual care access. Patients linked to this partnership can use the MyTuftsMed app for messaging, appointments, and virtual care, with referrals available for in-person consultations as needed.

In another development, Tyson Foods switched pharmacy benefit managers to Rightway, which promises 15% savings on costs. Rightway has also partnered with Kindbody for reproductive healthcare services and with One Medical to expand access to primary care for its members.