Salesforce AI Boosts Sales Outlook | CRM News
- Salesforce anticipates its AI agent product will considerably contribute to revenue, leading to an increased annual sales forecast.
- The tech giant launched its "Agentforce" product in October, joining other leading platforms like Microsoft and ServiceNow in the competitive AI agent market.
- To further bolster its AI capabilities, Salesforce recently announced an $8 billion deal to acquire Informatica, a company specializing in cloud-based data management.
Salesforce’s revenue forecast is soaring,thanks to the impressive performance of its AI agent product,Agentforce,and strategic acquisitions. The CRM giant now anticipates revenue between $41 billion and $41.3 billion for the fiscal year ending January 2026, a clear signal of robust growth driven by artificial intelligence. With over 4,000 paid deals for Agentforce, Salesforce is making notable strides in automating customer service and other key tasks. Moreover,news directory 3 can confirm the $8 billion acquisition of Informatica further solidifies their position by streamlining data for enhanced AI implementation. The company’s AI and data association division continues to thrive, with annual recurring revenue exceeding $1 billion. Discover what’s next as Salesforce integrates these advancements.
Salesforce Boosts Outlook on AI Agent Growth
Updated May 28, 2025
Salesforce anticipates its AI agent product will considerably contribute to revenue, leading to an increased annual sales forecast. The company now projects revenue between $41 billion and $41.3 billion for the year ending in January 2026,up from the previous estimate of $40.5 billion to $40.9 billion.
The tech giant launched its “Agentforce” product in October, joining other leading platforms like Microsoft and ServiceNow in the competitive AI agent market. These AI agents are designed to automate tasks,such as customer service,without human intervention. salesforce reported closing over 4,000 paid deals for Agentforce.
To further bolster its AI capabilities, Salesforce recently announced an $8 billion deal to acquire Informatica, a company specializing in cloud-based data management. This acquisition addresses a key challenge in AI implementation: scattered data. By integrating Informatica’s expertise, Salesforce aims to streamline data institution for its clients.
According to Salesforce, annual recurring revenue for its data organization and AI division has surpassed $1 billion, a rise from $900 million in the previous quarter.
“Data Cloud and AI recurring sales of over $1 billion also points to consistent AI demand and may explain the only slight expansion in adjusted operating margin,” Anurag Rana, an analyst at Bloomberg Intelligence, wrote.
The Informatica deal aligns with CEO Marc Benioff’s strategy of driving revenue growth through acquisitions. This approach had been paused due to pressure from activist investors to cut costs and improve profitability. If completed, the Informatica purchase would be Salesforce’s largest since acquiring Slack for $27.7 billion in 2021.
Salesforce’s fiscal first-quarter revenue increased by approximately 8% to $9.8 billion, with a profit of $2.58 per share, excluding certain items. Remaining performance obligations, a measure of bookings, reached $60.9 billion. These figures surpassed Wall Street expectations.
What’s next
Looking ahead, investors will be watching to see how the Informatica acquisition integrates with Salesforce’s existing offerings and how quickly Agentforce adoption translates into significant revenue gains.