Vector Rakuma Store – Winner of 1st Place in Apparel and Global Categories

We are thrilled to announce that our Vector Rakuma store has won 1st place in the Apparel and Global categories at Rakuma Shop of the Year 2023.

Welcome to the Vector Rakuma store, operated by Vector Co., Ltd. Our store features a wide range of products available at all Vector stores, mainly located in Okayama Prefecture.

About Our Products

Please note that the majority of our products are recycled goods. While they may be unused, they have been previously owned by individuals. If you’re looking for perfect, brand-new items or are particular about the condition of your purchases, our store may not be the best fit for you.

Our products are also sold through other channels simultaneously, which means that items may be out of stock by the time you place your order.

Sizing and Measurements

Size indications vary across different brands. To ensure the best fit, please check the actual size of each product carefully. Our measurements are taken using Vector’s measurement method, and we allow for slight errors.

Product Images and Accessories

We strive to accurately represent our products through high-quality images. However, the actual product may differ slightly due to variations in monitor displays. Additionally, as our products are recycled, they may not come with complete accessories.

Order and Return Policies

Please note that we cannot accept changes or cancellations to your order after payment has been confirmed. While we thoroughly inspect our products before shipping, we will accept returns in cases of major oversights. However, we do not accept returns due to size issues, differences between the product and your expectations, or incorrect products.

We only accept returns in the following cases:

• If you receive a product different from the one you ordered
• If the product condition is significantly different from the product description

If you need to return a product, please contact us within 5 days of receiving the item and return it to us within 5 days of receiving the return. We cannot respond to return requests after the deadline has passed. Please inspect the product carefully upon receipt.

We do not accept requests for cleaning or after-sales service fees, or partial refunds for defective products. Additionally, we do not accept returns of products rated C or lower for any reason.