Tube Strikes: Disabled Commuters Face Accessibility Issues
- as of September 13,2025,Transport for London (TfL) reports that more than a third of London Underground (Tube) stations,over half of London Overground stations,and all stations on the Elizabeth...
- Despite progress,disability rights activists have highlighted that step-free access isn't always guaranteed,even when not impacted by strike action,due to lift malfunctions.
- During recent strikes, step-free access at Bank DLR station was temporarily unavailable, requiring TfL to advise customers to request assistance from staff for choice lift access.
Step-Free Access on London’s Transport Network
Table of Contents
Updated September 13,2025,17:07:25
Current Accessibility Levels
as of September 13,2025,Transport for London (TfL) reports that more than a third of London Underground (Tube) stations,over half of London Overground stations,and all stations on the Elizabeth line and Docklands Light railway (DLR) offer step-free access. TfL provides detailed information on step-free access across its network.
Challenges to Consistent Access
Despite progress,disability rights activists have highlighted that step-free access isn’t always guaranteed,even when not impacted by strike action,due to lift malfunctions. This creates uncertainty for passengers relying on these facilities.
During recent strikes, step-free access at Bank DLR station was temporarily unavailable, requiring TfL to advise customers to request assistance from staff for choice lift access.
TfL’s Response During Disruptions
TfL states it prioritizes running as many services as possible during strikes, including the bus network, Dial-a-Ride, and a “turn up and go” service on the Elizabeth line and Overground.
The “turn up and go” service provides dedicated staff assistance to help passengers plan step-free journeys, navigate stations, board trains, and receive support at interchanges and destinations.