UK Cracks Down on APP Fraud: Compensation Limit Slashed to £85,000 – What It Means for Consumers
UK Payments Regulatory Authority to Reduce Compensation Limit for Authorised Push Payment Fraud
The UK Payment Systems Regulator (PSR) is considering reducing the compensation cap for authorised push payment (APP) scams. This decision comes after the PSR analysed 250,000 fraud cases last year and found that 18 of them involved losses of more than £415,000, and 411 involved losses of more than £85,000.
High-value fraud often involves multiple small transfers, which limits the effectiveness of transaction limits on risk management. The PSR has combined the survey results with opinions from the industry and the UK Financial Conduct Authority (FCA) to inform its decision.
The regulator is considering reducing the compensation cap from the original £415,000 to £85,000, in line with the current maximum compensation limit of the UK Financial Services Compensation Scheme (FSCS). This adjustment is expected to have a greater impact on small businesses, which may face financial difficulties if the compensation cap is not adjusted.
According to the PSR, 99 per cent of claims would be paid under the proposed payout amounts. PSR general manager David Geale stated, “We have listened to concerns about compensation limits and have committed to gathering more evidence to inform our approach. As a result, we are consulting on a limit that still strikes the right balance by covering the majority of authorised push payment frauds.”
The PSR will collect opinions on the adjustment of compensation limits by September 18 and decide on the final plan by the end of September. The new rules will take effect on October 7.
The proposed reduction in the compensation cap aims to strike a balance between protecting consumers and ensuring the long-term sustainability of the payment systems. The PSR’s decision will have significant implications for the payment industry and consumers alike.
