Academic Program Manager Job Opportunity in London

We are seeking a highly skilled and experienced Academic Program Manager to join our educational company, specializing in international language schooling and homestays for students.

Company Overview

Our company is dedicated to providing high-quality educational programs and homestays for students from around the world. We are committed to fostering a supportive and inclusive environment that promotes academic excellence and cultural exchange.

Job Details

Job Title: Academic Program Manager

Job Type: Permanent

Location: London (Hybrid working)

Starting Date: January 2025

Key Responsibilities

• Manage local Coordinators remotely to ensure effective program delivery
• Handle host family information received from local Coordinators prior to Japanese student arrivals in the UK
• Create and customize educational/intercultural programs to meet the needs of our students
• Collaborate with partners in Japan to discuss program content and ensure alignment with our company’s goals
• Conduct regular meetings with team members to ensure program objectives are maintained and exceeded
• Provide clear and detailed reports to the General Manager on program progress and outcomes
• Conduct new staff member training as necessary to ensure a smooth onboarding process
• Work closely with the Academic Planning Manager to create supporting English materials for our programs
• Provide exceptional customer service to Japanese school groups and senior teachers arriving in the UK

Requirements and Skills

• Understand the importance of providing excellent customer service to Japanese clients
• Have a good knowledge of EFL lesson plans and curriculum design
• Able to identify suitable program types for clients based on their needs and preferences
• Hold a valid UK driver’s license and have experience driving in the UK
• Understand the UK school system and have experience approaching public and private schools to discuss intercultural events
• Proficient in MS Office, including Excel, PowerPoint, and Word
• Basic understanding of Japanese culture and language would be beneficial
• Ability to use MS Access or other database software would be advantageous
• Background in education would be advantageous