Unsupported Browser | Montgomery Advertiser

Readers of the Montgomery Advertiser and other Gannett properties may encounter a message stating their browser is not supported. The issue, which surfaced on Sunday, March 22, 2026, stems from the news organization’s efforts to optimize its website for modern web technologies, leaving users with older or unsupported browsers unable to fully access content.

Technical Hurdles and Browser Compatibility

The Montgomery Advertiser’s website displays a message informing visitors that their browser is not supported, recommending they download a compatible one for the best experience. This isn’t an isolated incident. Increasingly, websites are built using newer browser technologies that older browsers simply cannot interpret correctly. This can lead to display issues, functionality failures, or, as in this case, a complete block on access. According to a Reddit discussion on the r/browsers forum, this is a common practice, as it’s often easier for developers to enforce browser compatibility rather than attempt to accommodate every possible configuration.

The problem isn’t necessarily about having an *old* version of a browser, but rather using a browser that isn’t actively maintained or doesn’t adhere to current web standards. Whereby, a video conferencing platform, maintains a list of supported browsers and devices, highlighting the importance of staying up-to-date. The company’s help documentation specifically addresses the “Unsupported Browser” error, offering troubleshooting steps for common browsers like Chrome, Safari, and Firefox, often revolving around ensuring JavaScript is enabled.

JavaScript and Browser Functionality

A key component of modern web experiences, JavaScript, is frequently the culprit behind browser compatibility issues. The Whereby support article details how to enable JavaScript in various browsers, noting that disabling it can trigger the “Unsupported Browser” message even when using a technically supported browser. This underscores the importance of users understanding their browser settings and ensuring essential features are enabled.

Broader Implications and Microsoft Edge Users

The issue extends beyond the Montgomery Advertiser. A user on Microsoft Q&A reported encountering the same “Unsupported Browser” error while using the latest version of Microsoft Edge to open an Excel file from OneDrive. This suggests the problem isn’t limited to news websites or specific browsers, but can affect a range of web applications and services. The Microsoft support thread indicates the issue may be related to new browser technologies being utilized by Office applications.

What to Expect and How to Report Issues

The trend towards prioritizing modern browser compatibility is likely to continue. Websites will increasingly leverage newer technologies to improve performance, security, and user experience, potentially leaving older browsers behind. Readers experiencing issues with the Montgomery Advertiser website, or other sites displaying similar errors, should first ensure they are using a supported browser and that JavaScript is enabled.

The City of Montgomery’s website itself acknowledges the possibility of encountering issues with unsupported browsers, stating that “some features may not work correctly.” For issues specific to City of Montgomery services, residents can report them through the city’s 311 reporting system. For issues with the Montgomery Advertiser website, users should consult the site’s help resources or contact Gannett’s customer support. As browsers evolve and web standards change, staying informed about browser compatibility will be crucial for a seamless online experience.