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Wichita Falls News: 21CP Solutions & WFPD Updates – Feb 24

February 25, 2026 Ahmed Hassan - World News Editor News

Wichita Falls, Texas – The City of Wichita Falls has initiated a comprehensive review of its Police Department (WFPD), enlisting the services of 21CP Solutions, a nationally recognized public safety consulting firm. The announcement, made on February 24, 2026, signals a proactive effort to align the department with national best practices and bolster community trust.

The engagement with 21CP Solutions will encompass a detailed examination of the WFPD’s policies, supervisory practices, use-of-force standards, training programs, deployment strategies, internal accountability systems, and community engagement efforts. This broad scope suggests a commitment to a thorough assessment of all facets of the department’s operations.

According to a city press release, 21CP Solutions specializes in working with municipalities across the United States to evaluate law enforcement agencies. The firm’s expertise lies in identifying areas for improvement and recommending strategies to enhance departmental effectiveness and public perception.

The review process is anticipated to span several months, involving a multi-pronged approach that includes document analysis, policy review, data assessment, and interviews with key stakeholders. This comprehensive methodology aims to provide a holistic understanding of the WFPD’s strengths and weaknesses.

The timing of this review coincides with the impending retirement of Wichita Falls Police Chief Borrego. The city has announced a national search for a permanent replacement, with Deputy Chief Vaughn currently overseeing department operations during the transition. The findings and recommendations from the 21CP Solutions review will be instrumental in informing the selection process and shaping the future direction of the WFPD.

The city’s commitment to strengthening structure and reinforcing accountability within the police department is a response to evolving community expectations and a broader national conversation surrounding law enforcement practices. The review is intended to ensure the WFPD is well-positioned for its next phase of leadership and continues to serve the community effectively.

While specific concerns prompting the review were not detailed in the initial announcement, the scope of the assessment suggests a desire for a comprehensive evaluation rather than a response to a specific incident. The focus on aligning with national best practices indicates a proactive approach to continuous improvement.

The decision to engage an external consulting firm underscores the city’s commitment to objectivity and transparency. 21CP Solutions’ national reputation and expertise are expected to provide an unbiased assessment of the WFPD’s operations.

The review’s emphasis on community engagement efforts is particularly noteworthy. Building trust between law enforcement and the communities they serve is a critical component of effective policing. The assessment will likely examine the WFPD’s existing outreach programs and identify opportunities to enhance communication and collaboration with residents.

The examination of use-of-force standards and training programs is also significant, given the heightened scrutiny of police tactics in recent years. The review will likely assess whether the WFPD’s policies and training align with current best practices and promote de-escalation techniques.

The city anticipates sharing the findings and recommendations from the 21CP Solutions review with city leadership upon completion. The extent to which these findings will be made public remains to be seen, but transparency will be crucial in building public confidence in the review process and its outcomes.

The move by Wichita Falls to undertake this comprehensive review reflects a growing trend among cities across the United States to re-evaluate their law enforcement practices and prioritize community policing. As public expectations for police accountability and transparency continue to rise, proactive measures like this are becoming increasingly common.

The successful implementation of the review’s recommendations will depend on the city’s commitment to providing the WFPD with the resources and support necessary to enact meaningful change. This includes investing in training, technology, and community engagement initiatives.

The leadership transition at the WFPD, coupled with the findings of the 21CP Solutions review, presents a unique opportunity to reshape the department and strengthen its relationship with the Wichita Falls community. The coming months will be critical in determining the long-term impact of these efforts.

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