Will Spain’s new plan to stop spam calls work?
- The Spanish government is implementing a fresh strategy to curb the pervasive issue of spam calls.
- Under the new amendment to the Customer Service Law (SAC), which took effect Saturday, commercial calls must now originate from landline numbers specifically designated for sales, such as...
- While the new rules aim to reduce unwanted sales calls, complete elimination is unlikely.
spain combats the scourge of spam calls wiht new regulations, forcing commercial operations to use dedicated 800 and 900 landline numbers—a direct attempt to tackle the pervasive issue of unwanted sales pitches. This decisive action follows the ineffectiveness of previous measures,yet complete eradication remains a challenge due to existing loopholes. While these new rules aim to reduce spam calls, companies may still find ways to circumvent them. Moreover, the ability of operators to block unregistered numbers presents a significant step forward.News Directory 3 reports that the government’s focus is to curb disruptive solicitations.Will these changes make a real difference? Discover what’s next.
Spain Tackles Annoying Spam Calls with New Regulations
Updated June 10,2025
The Spanish government is implementing a fresh strategy to curb the pervasive issue of spam calls. Frustrated citizens commonly receive unsolicited sales pitches from energy, phone, and internet companies, as well as scam attempts. Past efforts to combat these unwanted calls have fallen short, prompting the need for revised measures to reduce spam calls.
Under the new amendment to the Customer Service Law (SAC), which took effect Saturday, commercial calls must now originate from landline numbers specifically designated for sales, such as those with 800 and 900 prefixes.This aims to eliminate the use of ordinary mobile numbers, which previously made identification of the caller difficult. All calls to and from customer service operations will also be routed through these designated numbers.
While the new rules aim to reduce unwanted sales calls, complete elimination is unlikely. Companies seeking to scam individuals or those disregarding regulations may not adhere to the new numbering system. Additionally, loopholes exist, such as contacting individuals who previously consented to marketing calls or claiming a “legitimate interest” based on prior purchases or sign-ups.
Consumers can opt not to answer calls from 800 or 900 numbers, but this could mean missing legitimate offers from companies they already engage with. However, operators are now empowered to block numbers that do not correspond to a registered user or service. Since March, an average of 235,600 calls and 10,000 text messages have been blocked daily. As of June 7th, the ability to block international calls and texts disguised as Spanish numbers has also been implemented, further reducing spam.
What’s next
The effectiveness of these new measures remains to be seen, but the Spanish government hopes that by requiring specific number prefixes, it will be easier for consumers to identify and avoid unwanted commercial solicitations, ultimately reducing the volume of disruptive spam calls.